Non-operating reefer (NOR) is considered as Dry Container. Subsequent changes to the information will be captured the following day. Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. 2/27 (https://bit.ly/3IGNRwz) Maersk Spot now also includes extendable Free time options. CLICK HERE REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. Shipping Line options will appear as you type. Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. eContainer is the tool which enables easy access to search for empty delivery locations. ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. To subscribe to equipment return notifications via email enter your contact information. Where do I return my empty container? 2400 Elliham Ave, Bldg D For Shippers own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. } Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. 8, 2021 in order to access the terminal. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Look up rates for new shipments and inland tariffs. Search your BL number in the provided column. ATTN: MyEvergreen Returns Checks whether cookies are enabled or not. Thanks for your cooperation! Contact information for the different equipment control teams can be found at the top based on the city you are looking for. Don't miss out on sales, new arrivals and more. Partial day closures are considered as a full working day and count towards free time. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Everport. Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. Contact us and we will respond within the next two working days. Please enter container IDs (Maximum 10 Entries). Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) All free flow piles must be picked up within 3 days of discharge. Currency: USD |. Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading. Holiday Schedule Gate Opening Hours Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. text-align: right; Remembers the users default region landing page. DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. Please login or create an account to access online services. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. Finding solutions and creating opportunities is the name of the game. Users can select the date and clock on the vessel name for additional information, such as ETA, ETD, ATA, ATD, First available, St/Rcv, St/Rcv Reefer, Cargo Cutoff, Reefer Cutoff, Worked Upon, Received OD, Received Hazmat. For details how to extend your DnD Free time at destination, click. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. Our terminal partner websites and additional information on demurrage payment can be found here. Simply enter your chassis, container or booking number to print a copy. Free Flow/Peel Pile Requirements *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. We rely on your consent for placing on your browser cookies which may collect personal data about you. however not all transactions will be guaranteed. Marine exchange of SoCal, APL: (800) 999-7733 If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. After 90 days, there are no returns.Mini and Micro Paks may not be returned. APM Terminals Port Elizabeth has a specialist team and equipment ready to load and unload your Out-of-Gauge or Break Bulk Cargo. font-size: 15px; Appointments for the day will be spread throughout the shifts. } When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. tracking by Bill of Lading, Booking, Container, etc). Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions For disputes involving a change of paying party, written confirmation from the party who will pay is needed. Get updates on terminal schedules and other notices. The eContainer application will advise where to return an empty container in a given metropolitan location. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Customs Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. We will provide feedback on your dispute within 5 business days of receipt. It . So if you make appointments too fast you will get a message that you have exceeded the limit and must wait 10 minutes before making another appointment. Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 (10 containers per search) Reset. Carrier will stop the detention clock effective the next business day after the notification is received. Please enter container number (s) below: *Note: If you would like to enter more than one container number, separate each container number by pressing enter. } Please email tiwyard@everport-terminals.comif you have any questions or issues regarding the appointment system. Together, the six shipping companies operate a modern fleet . Our warehouse is currently experiencing delays. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. If your item is defective, you have one year from the date of purchase to return it. An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). .eg-eyebrow-right { Do not park on SR 509. Limited same day appointments will be available for certain transactions. Press submit when you are done. then select the "region" for notification. Please enter container or bill of lading IDs (Maximum 50 Entries). Maher Terminals Customer Service Package Pack your return securely, in the original package if possible. Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? Stores Boolean values to check whether website must be animated. The Cookies Notice will not reappear if the cookie is set. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/17/2022. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Since its establishment on 1 September 1968, Evergreen Marine Corp (EMC) has secured its place in shipping history. FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. Please note that personalized items, food and live plants are nonreturnable. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Contact But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. Activity location codes for demurrage and detention, Submission of release request instructions. Disputes must be submitted to Maersk within 30 days of the invoice date. A portal for shipping and transport information. Vessel Schedule Keeps user information for session identifier after the user has logged in. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. Subscribe for UIIA EMail Notification. To ensure appointment availability, it is encouraged to place appointments daily by noon. Stay up-to-date with all the current export receiving dates. width: 20%; COSCO: (866) 502-6726, 614 Terminal Way, With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. display: flex; The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. Shipping Line Contacts Status , Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals.
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