Great choice of drinks at the bars. so we took some fotos and videos to convince the travel agency and proof that were not lying about the ongoing situation (btw it was our fourth day of vacation and we still didnt have any chance to relax at all). Free parking is available at H10 Rubicon Palace. Main pool was nice and refreshing, especially needed in the afternoon sun. The easiest way to get from the airport to the hotel is by taxi or rental car. Faro de Punta Pechiguera is the closest landmark to H10 Rubicn Palace. There are a number of restaurants to choose from at the Marina Rubicn which can be accessed through the hotels pool area. In your search options you have set up a booking with children. All this has earned La Isla y El Mar an A energy rating and a UNESCO-backed BioSmart certification. No way.I was amazed to see bare-chested guys, showing off their tattoos (and fat) in the lobby. H10 Rubicn Palace places you within a mile (2 km) of popular attractions like Aqualava Water Park and Roja Mountain. It was not exactly the case. https://youtu.be/jj4u9fDOqLwMagic Kingdom It's A Small World (Full Ride) POV Walt Disney World 4K 50th Anniversary Trip: https://youtu.be/sdnsCjjw1GcDisney Journey Into Imagination with Figment! No 2 days are the same so being time restricted for breakfast, lunch and dinner times wasn't ideal if you plan on leaving the hotel. Pools are amazing and plenty of sun beds. Superior Privilege Rooms offer a number of great extra perks, including Nespresso machines, a wider array of toiletries, robes and slippers, free safes, scales, pillow menus, and sound systems. to the bar area in the evening and love the choice of cocktail menus. The hotel can feel a little overrun with kids, so those seeking a more peaceful vacation may want to compare rates at adult-only sister property H10 Timanfaya Palace. Playa Flamingo beach is 1.5km from the hotel. Room.was clean and tidy but would say its the old non refurbished style room, oak style floors, all white and not the black and white newer rooms however we felt this decor was more fresh, light and airy then the dark floor/furniture rooms we have had before. (ii) there was no bread one morning at the breakfast buffet - only white toast! (viii) the coffee cups are minimally cleaned with some coffee left overs at different spots, you better clean them by yourself.the hotel infrastructure:(i) I assume, that there was no qualified construction supervisor (or at least one who understands his job), who looked after all the workers during construction. Giorgia especially was amazing and helpful, always stopped and chatted when she saw us. Privilege guests get free access to a private a la carte restaurant serving traditional Canarian cuisine for breakfast and dinner. to mop up the drips rather than taking the cowl off and cleaning it properly. Five star service ? There are several small restaurants and bars much closer as well, so all but the ardent night clubbers should be suited.There is SCUBA diving and sea swimming to be had nearby for the more adventurous as well as sailing etc. There were missing floor tiles and loose wooden flooring in places in the restaurant and in other public areas which could have easily tripped a person with compromised mobility. Back in your room, pause to take in views of Glendale or the San Gabriel Mountains. A wonderful place to relax and enjoy your holiday. Company Number: 395623. Timanfaya National Park, which is home to several stunning volcanoes, is 20 minutes from the hotel. air-conditioning minibar* Nespresso machine living room sofa bed flat-screen TV one complimentary access per person to the Despacio Thalasso Centre bath tub balcony or terrace Wi-Fi 56m, Privilege Room with Balcony or Terrace Frontal or Lateral Sea View, Rooms with a sea view and Privilege benefits such as access to the Privilege Lounge where selected drinks are served, and a late check-out (subject to availability). Rooms and Suites have a wonderful colonial Canarian style and Superior Rooms have garden, pool or sea views. The hotel expects to be fully updated by the end of 2017. Upgrade from a Standard to a Standard Pool View, Standard Ocean View to wake up looking out over the water. This stay has listed several different cleanliness practices. Which popular attractions are close to H10 Rubicon Palace? ROOM. KAYAK scours the web for all room deals available at H10 Rubicn Palace in Playa Blanca and lets you compare them to find the best rate for your stay. !-=could do with more staff on drinks a pool bar,saying this longest wait was only 10 mins quest go down fast staff work there socks off. Stayed here all inclusive privilege with my husband at the start of October. This year was Alice in wonderland theme with Alice abseiling from a skylight in the roof.. grand Christmas light switch on show on the 19th Dec, Christmas Eve they did the show again only adding to it floor by floor until outside where Santa arrived and handed sweets to all the children. While there is no real beach to speak of, guests can walk to a couple of tiny but cute stretches of sand that have no easy access to the water. One morning at breakfast, I saw some old grease dripping off the corner of a cowl above one of the serving stations, potentially onto the plates of the guests taking food from the station. from the marina area. Sustainability is taken seriously here, so they use geothermal energy to power the air-conditioning, intelligent systems to control the lighting and all manner of clever ways to minimise water use. The food was OK, but service was a let down. Junior Suites are large while Suites are even more spacious with a living room and expansive terrace or balcony. Pleasant hotel but lack of attention to details lets it down. You can explore the island of Lanzarote on foot, by bike or car and discover its beautiful long sandy beaches and wonderful beauty spots. As its name suggests, the Junior Pool Suite looks out over the chic swimming pool; if youd rather have panoramic sea views, opt for the Excellence Atlantic Suite instead. Explore Silver Lake and Los Feliz, or spend the day at the Los Angeles Zoo and Botanical Gardens. Do not book this hotel! I had to phone reception the following day for robes, slippers and pool towels. The food quality in the buffet restaurant was generally good but it was far too crowded with people jostling to get food. If you are looking to indulge, the Queen Cleopatra ritual includes a marine salt peel, an algae body wrap, and a facial massage with essential oils to leave you looking radiant. All-inclusive guests get one free dinner per stay at each of the a la carte restaurants; reservations are required. They moved us to a room with a working phone but had lots of visitors, we had cockroaches in our room, terrible as no fumigation worked but affected my asthma. Theres a choice of eight restaurants four of which are la carte, offering everything from tapas, Japanese and Italian, as well as Mexican, international and Italian buffets. Large choice of alcohol all day. We would like to inform you that the hotel is improving its facilities, listening to the loyal guests requests, in order to offer them the services they ask, and for sure, the services they deserve. Saturday check in at the hotel:(i) receptionist told us, if we need new beach towels itll cost us 50cent because of the water scarcity on the island. On arrival the mini bar was empty which was not good when we just wanted to rest and enjoy a drink after a day of travel. we expected this to be in place before arrival as a privilege guest. Quite frankly, they were absolutely tasteless. Kuoni is a brand of Der Touristik UK Ltd. It offers a wide range of activities for kids 1 to 16 years old, including pool games, arts and crafts, treasure hunts, and movie nights. Our room was lovely with a settee, big TV and we had a lovely sea view. It was not exactly the case.First of all, it should be pointed out that the hotel has 95% (if not more) British guests. PRIVILEGE. The food was OK, but service was a let down. quite rude, a couple sitting along from us talked the whole way through the show with a couple in front of them, plus the man was vaping. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Hotel management tells to the travel agency, there is no construction work going on - only moving furniture. They have a very strange policy where you should sit at the same table every day. No one even gave him the 4th and 5th course (5th course being steak) we had been asked how we wanted it cooked our son wasn't so assumed children was being severed something different but the children on the table behind had steak our son had nothing, he probably wouldn't have eaten it but he may have tried it as it was the best course out of the whole menu. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). They are air conditioned and provide a flat-screen TV, a sofa bed and an in-room safe. When reported, the solution adopted the next day was to put some tissues under it. The Despacio Thalasso Center offers a wide range of spa rituals, including a dynamic Thalasso water circuit and Thalasso treatments, such as exfoliation and aloe vera body wraps. Quality of food is more than disappointing. Second time at this hotel (stayed Apr 2019). It was not exactly the case. A wide range of personalized services are available for guests of H10 Rubicon Palace, such as babysitting/child services, 24-hour security and a car rental desk. Need a place to park? For sure, it is a very detailed review and we hope it will might be helpful for the travellers in the future. 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This resort is well known for its high standards and fortunately the most part of the guests enjoy the hotel. (vii) Room service/cleaning does what ever they do but not on a standard level - the outcome after the cleaning totally random. Book H10 Rubicon Palace, Playa Blanca on Tripadvisor: See 6,175 traveler reviews, 6,796 candid photos, and great deals for H10 Rubicon Palace, ranked #10 of 38 hotels in Playa Blanca and rated 4.5 of 5 at Tripadvisor. We are glad you have been satisfied with the different services of the hotel, your comments are very welcome and appreciated. See more questions & answers about this hotel from the Tripadvisor community. The moment you step into the glass-walled lobby of La Isla y El Mar, youll be able to see how beautifully it sits in the landscape and respects it. Yes, H10 Rubicn Palace offers free Wi-Fi. The upper-middle-range, 407-room H10 Lanzarote Princess caters to families with a full entertainment program for all ages, large pools -- including one with a pirate ship and a waterslide -- and kids and teens clubs. All-inclusive rates cover all food and local drinks -- as well as a number of imported brands -- until around midnight. After reading your words, we regret that the quality of the food did not live up to your expectations. Quite frankly, they were absolutely tasteless. There was some good entertainment on, just a shame that members of the audience can be. Most rooms have terra-cotta tile floors, somewhat dated blond wood furniture, and generic artwork. H10 Rubicon Palace has a total of eight pools, five of them for families and three for kids. One night I had octopus as a starter and monkfish as a main course. I consider to get some lawyers and build an entire claim management to finally get what you payed for. To me it's a non sense as the dining room was never even half full at one point. Best regards,The Management. As well as a great range of facilities and places to eat and drink, the crowning jewel is the amazing Kikoland, a complex aimed at families with entertainers, pools, playgrounds and a snack bar. If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. air-conditioning minibar* Nespresso machine living room sofa bed flat-screen TV one complimentary access per person to the Despacio Thalasso Centre bath tub balcony or terrace Wi-Fi. It features eight pools, two buffet restaurants, three a la cartes, a full entertainment program, and an excellent kids club for children ages 1 to 16. From 118 per night. Just one comment: please put water refill stations around the hotel so you can cut down the use of plastic water bottles! CHRISTMAS. If the table doesn't suit you, you have to fight with the waiter for a change and it will be only possible the next day. Enjoy a meal at the gourmet Isla de Lobos; it has a relaxed atmosphere and uses local produce and techniques to create mouth-watering meals. Guests can also relax in the Privilege Lounge, which serves drinks and snacks during the day and has a terrace overlooking the ocean. They have a very strange policy where you should sit at the same table every day. Located in the lobby, it hosts live music every night. Quite frankly, they were absolutely tasteless. Villa Neptuno with private pool, sea view, Sat-tv & free Wifi, Spacious Villa Large Heated Pool, Air Con, Stunning Panoramic Sea & Island Views, 61 more H10 Rubicn Palace deals from $52, See most recommended stays in Playa Blanca, Check in anytime after 3:00 PM, check out anytime before 11:30 AM. Montaa Roja, 35580 Playa Blanca, Lanzarote, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Food can be delivered to guest accommodation, Best Sea Views, Sun-Filled Villa On 1100m2 Plot. CHECK-IN: 3:00 P.M. PST CHECK-OUT: 12:00 P.M. PST. We visited the Rubicon Palace for my wife's Birthday and enjoyed every minute from checking in, to checking out. This was our first time going privilege all inclusive as we normally just go standard all inclusive. Thanks to the hotel structure, we have resources and possibilities, even increasing the services offered during the changes we are doing. My room was great, with a large balcony, nice furniture and a great view to the sea and Fuerteventura. The hotel has 584 rooms, most located in the main building, and about 90 in the oceanfront Villa section. THANK YOU GIACOMO! Lanzarote is a true paradise for surfers, divers and visitors. H10 Rubicon Palace: Enjoyable stay - See 6,170 traveler reviews, 6,530 candid photos, and great deals for H10 Rubicon Palace at Tripadvisor. Quality of food is more than disappointing. All products are independently selected by our writers and editors. Found there was a variety of choice. PRIVILEGE LOUNGE. Don't see the point if all inclusive. We left at 10pm our son only ate the bread rolls. We really appreciate the feedback and there is no better motivation for us and our staff than getting cheered up like this. The rooms at the hotel offer a private balcony, a mini bar and a private terrace. My room was great, with a large balcony, nice furniture and a great view to the sea and Fuerteventura. Granted, there is a slightly quieter area in the oceanfront Villa section, but the overall atmosphere was not quite relaxing there either. H10 Rubicn Palace All hotels in Lanzarote Introduction Rooms Facilities Guest reviews 1 / 2 Standard Double Balcony or Terrace Room Monochrome-accented rooms with garden views. Need a place to park? And many more advantages enjoy them all! Service is average, slightly pretentious and arrogant. We are happy that you rated the cleanliness of our hotel, it is a great pleasure to know that you appreciated the human quality of our staff. It was not the case. Own or manage this property? Taxis pick up passengers from the arrivals floor outside Terminals 1 and 2. All-inclusive room rates at H10 Rubicn Palace are available. Excellent hotel! It features eight pools, two buffet restaurants, three a la cartes, a full entertainment program, and an excellent kids' club for children ages 1 to 16. With a wide range of facilities and comfortable accommodation, this hotel is an excellent choice for couples and families looking for a fun and relaxing holiday in the sun. 2nd visit. Loved the restaurants and buffet. Each type of room in the hotel features a different style of interior design: The H10 Rubicn Palace also has 24-hour room service ($). 6.30pm start with drinks and canopies in the square with pre-donner entertainment. However, theres more than enough to keep you occupied within the hotel. Families have a choice of suites, from the Junior Suites Sea View, up to the more spacious Suites, Duplex Suites and grand Presidential Suite. I think, the hotel management got fooled and spend too much money on too bad quality of work. Pool was a bit dirty and there were some tiles missing. The 584-room upper-middle-range H10 Rubicon Palace is a sprawling all-inclusive property with all the bells and whistles expected from a big beach resort. 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