Contact us Whether you're connecting a card machine, integrating a payment gateway or have a question about your account, you can always reach out to our dedicated team. This field is returned in the authorization response message to identify the Date that the terminal download is being requested. Identifies whether points need to be accrued for the current loyalty transaction. The parsed Checking Account Number as returned in the authorization response message. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. Any characters other than digits 0 to 9 are deleted. Recurring transactions have a defined billing cycle and are in effect as long as the contract between the merchant and the cardholder is in good standing. Identifies the total number of all Loyalty Add Point transactions in the batch. If the Resident Status is Own then send as 0 (zero). This includes Voucher Clear Purchase transactions. Batch number specified was deleted per end user request. This is an exception report. The final transaction should contain the final number of settlement detail records submitted for this transaction. Consumer or merchant initiated tax exempt transactions should be submitted by entering a single zero in this field. Be the first to answer Aug 05, 2011 Office Equipment & Supplies. 1 - The data in the Account Data field is an Association-defined Token Value. One of the elements of the public key used to confirm the size of the public key in the cryptography process. United Kingdom branch registered in England and Wales under the number BR022122.. Elavon Financial Services DAC, trading as Elavon Merchant Services, is deemed authorised and regulated by the Financial Conduct Authority. Elavon is one of the largest merchant account providers in the United States, currently serving over 2 million customers in over 30 countries. You can accept any UK or International card displaying a VISA, Mastercard or Maestro logo. What do I do if my terminal fails to batch? Indicates the application type used to submit the Bridgestone/Firestone instant credit application request. Indicates the type of cryptogram and the actions to be performed by the terminal. Allows the sub-merchants tax ID to be dynamically changed on each transaction submitted to the host for authorization. Required for both Gift Card and Loyalty reversal transactions. Identifies the net dollar amount of all transactions in the batch. Elavon uses a quote-based pricing structure. N - Do not perform a partial reversal For this Multi-Clearing Transaction. Indicates the type of Cardholder Activated Terminal Indicator for this transaction. The date of the settlement attempt. Indicates which encryption methodology was used for US Debit transactions (POS to Elavon) and which key to use for the next transaction (Elavon to POS). "As companies we used to focus mostly on customer experiences. This value should contain the record number returned in the last response message to Elavon. Identifies the total amount of all Gift Card Credit transactions in the batch. See the. Submits the amount of all optical/vision expenses contained within this purchase. Identifies the total number of all Gift Card Activation transactions in the batch. Please refer to the Electronic Check primer for receipt requirements. Elavon Connect saves you time and provides a comprehensive view of all your payment processing activity. AMEX or Diners International). This value is used to indicate the type of POS device used at the point of authorization. Only use this value if you are settling multiple records from a single original authorization attempt. An Installment Transaction is when a cardholder allows a merchant to charge their card for a single purchase of goods or services on a pre-determined payment schedule. The Retrieval Reference Number, if available. Terminal screen not lighting up - won't turn on 1. Returned in the authorization response messages and is used to indicate the association name for the transaction, for example: Visa, Visa Debit, Visa Electron, MasterCard, MasterCard Debit, EBT, etc. This value is the Transaction Date. The merchant must obtain permission to bill the cardholder in an arrangement in which a single purchase of goods/service is divided into two or more payments. 0 - No Association Token used (default value). This should only be used on the final transaction in the sequence and only if there is a remaining balance left from the original authorization amount. Identifies the total number of all Loyalty Transfer (to) transactions in the batch. Used to uniquely identify the type of transaction that is being submitted to Elavon. This value should contain the record number of the transaction to void in the open batch. You can find a description of the types of tracking technologies, and your options with respect to those technologies, by clicking Learn more below. We use this information to make the website work as well as possible and improve our services. Posted on Mar 17, 2011. Identifies if the transaction is a Brazilian Voucher transaction. Identifies the device type used for this transaction. Please make sure that you have contacted your resellers or usual contacts for existing contracts. Indicates the date and time until which the Foreign Exchange Rates are valid. To turn off automatic end of day reports, you will need to call our Customer Support on 01908 354 500. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. Which card types will my terminal accept? An approval is always indicated with an AA, AP or AC code, all other codes indicate a non-approval. This amount should be included in the Transaction Amount field. EMV (ICC) Mag stripe Read when the chip failed to read, EMV (ICC) Digital Secure Remote Payment (09), Do Not Honor due to CVV2 mismatch \ failure MUST SETTLE MMDD ND Must settle, open batch is over 7 days old, Cannot load the amount specified NON RELOADABLE 08 The card cannot be reloaded, The EGC card is already activated DECLINED-HELP 9999 99 General System Error, Invalid Merchant Number SEQ ERR PLS CALL ND Call for Assistance, Call CFNA Credit Department for more information, Street address match, Postal code in wrong format (international issuer), Street address and postal code in wrong format, Street address and postal code match (international issuer), Address does compare and five-digit ZIP code does compare (UK only), Card issued by a non-US issuer that does not participate in the AVS System, Address information not verified by international issuer, Street Address and Postal code match (international issuer), Postal codes match, Street address not verified due to incompatible formats, Address information is unavailable (domestic issuer), 9 digit Zip matches, Address (Street) does not, 5 digit Zip matches, Address (Street) does not, The decimal is implied. How do I know if a transaction was successful? A single space is inserted following each implicitly delimited field. How do I turn off automatic end of day reports being printed? See. AMEX (American Express) and Diners International card acceptance require additional account set up, please call our Customer Support team on 01908 354 500 who will be happy to set this up for you. Identifies the sequence number for the transaction. This data will be as received during the original authorization processing. The transaction ID value returned in the Electronic Check authorization response message. Format: HHMMSS. Indicates the total number of payments for an installment transaction. Unsolved problems for rbout balance settlement failed question. Discover the answers to the most frequently asked questions aboutusing Verifone Terminal with Elavon. Refer to the. That information is used for a variety of purposes, such as to understand how visitors interact with our websites, or to serve advertisements on our websites or on other websites. This value is returned by the debit gateway for a Canadian debit authorization attempt. The Credit and Return transaction amounts are treated as positive and are, The date the customer first drove away with the rental vehicle. Identifies that additional amount for a Brazilian Installment transaction. Returns a value that indicates the confidence level of the token to PAN mapping (Space Fill, if not present). Submits the total count of all Credit Card Sale and Force transactions. This is the key that is used during the Message Authentication Code process (MACing) in the terminal to generate the MAC Value for each debit request. Returns the Spend qualifier indicator used to indicate if spend thresholds have been met for Ultra High net worth cardholders. This is used on DCC transactions only. EMV Tag 9F34 (Space Fill if not present from the chip). Indicates the method used to capture the cardholders information for an eCommerce or internet transaction. Allows the merchants country code (ISO 366-1) to be changed on each transaction submitted to the host for authorization. (Space Fill, if not present). This includes Voucher Clear Return transactions. Item and Dollar totals do not match the settlement trailer record totals. The total amount of the Installment transaction payments including interest, if applicable. Identifies the total number of all Loyalty Transfer (from) transactions in the batch. elavon machine rbout of balance seti i dna December 18, 2021 With our Emoney platform, we offer the payment expertise, so you can focus on expanding your business capabilities, increasing your revenue potential, and empowering your customers to do business with you. Submits the total amount of all Debit Card and EBT Return transactions. Indicates if a partial reversal is necessary for a Multi-Clearing transaction. Speeding up check-out with Desk/1600. EMV Tag 9C (Space Fill if not present from the chip), Indicates the capabilities of the card to support specific functions within the application. Format: DDMMYY. This can be used to assist in the decision to continue with the transaction. Recurring payments include charges for Utilities, membership fees, subscriptions, insurance premiums, tuition, etc. Track data is only used on original authorization requests. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. More than one post was active at a time. Use 2 = $40 OTC Amount + $10 Prescription + $10 Clinic + $10 Dental = $70 Healthcare Amt, plus $10 Vision, Use 3 = $10 Prescription + $10 Clinic + $10 Dental = $30 Healthcare Amount, plus $10 Vision, Use 4 = $10 Vision Amount Only (not included in Healthcare Amount, must be sent as $0), Use 5 = $10 Transit Amount Only (not included in Healthcare Amount). Verifone Terminal with Elavon Ingenico Terminal with Global Payments Discover the answers to the most frequently asked questions about using Verifone Terminal with Elavon. RBOUT of Balance (Ingenico ICT220)Terminal DisplayActions1ElavonPress '8' (You need to print out the daily total report)21-Reports Menu2-ReprintPress '1'31-Detail2-Summary3-Clerk4-EMV ReportPress '2'4 . Returned by the 3-D Secure authentication system for Visa (Verified by VISA), MasterCard (SecureCode), American Express (SafeKey) or Discover (ProtectBuy) programs. EMV Tag 84, Indicates the extended cardholders Name for the transaction pulled from EMV Tag 9F0B. For offline transactions, this value should be set to the time when the transaction occurs. Call us at 1-800-725-1243 or provide your contact info to speak to an expert today. Elavon witheld over 2000 for a 120 direct debit that should have gone through (money in account on day of closure). I'm trying to settle out. The structure of the PS2000 data field is as follows: A Recurring Transaction is a transaction in which a cardholder allows a merchant to charge their card for recurring goods or services for a mutually agreed-upon payment amount (variable or set) and for a specified length of time. Your money quickly Get funds for the payments your business accepts on the same day1, or early next morning. (Verifone VX510, VX520, VX810 & VX820), What do I do if my terminal is failing to connect? The decimal is implied: $1 is sent as 100 and 1 is sent as 1. This value is returned by the risk provider and is used to assess the potential risk on a transaction. Transaction scenarios Authorization This is the purchase or sales transaction made by the customer at the point of sale. Call Elavon (1-800-819-6019) and ask rep to Force Close the batch (If tip exist, you need all 16 digits card number and expiration date) 5 . Elavon is the innovative, secure, and global partner for your payment processing needs, whether you do business online, mobile, or in-person. This can happen for a number of reasons from connection issues to issues with your acquirer. Identifies the total amount of all Loyalty Transfer (to) transactions in the batch. If a Security Code (PIN) value has been assigned to the account, it is required to be included in the authorization request to the gift card/loyalty provider. Deprecated. 0 - Not a Voucher transaction (default value). The Voucher Clear Number from the Merchants EBT Food Stamp sales slip. Call our Customer Support team on 01908 354 500. EMV Tag 9F02 (Space Fill if not present from the chip), Indicates a secondary Cashback amount associated with the transaction. Contains the merchant assigned reference number for this transaction. Indicates the type of POS device that is originating the transaction. The promo code of the reward that is being offered or redeemed. If you are looking for Ingenico's Support phone number, call 1-800-435-3014. Allows a multi-lane retailer using interleaved processing to send up a unique value that will identify the lane where the transaction originated from. This field is blank when the Settlement detail transaction does not have an error in processing. (Left Justified, Trailing Spaces). Can I take contactless card payments with my Verifone VX520, VX820, VX680 and VX675? The amount of points added to an account. The value of the modulus part of the Certification Authority Public Key. A Carne Bill Payment Transaction is a Brazilian transaction in which a cardholder enters into an agreement and signs a contract with the Merchant to make regular monthly payments using a domestic Brazilian Debit Card for a current purchase. Subsequent permission must be obtained when the agreement is modified. Get in touch with your local support contact point by selecting the country closest to where your business is based. If totals do not match, please call our Customer Support team on 01908 354 500. Try a soft reboot. This field may contain an error response message for a settlement detail packet that is sent to the host. Used in Brazilian Installment transactions. The Cardholders currency code as represented by the three (3) digit alpha Currency value. 0 answers. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. This means RECENT BATCH OUT OF BALANCE and is caused by your acquirer seeing something different to what the terminal is trying to send through. The retrieval reference number returned from the Canadian Debit gateway during an authorization attempt. Expiration Date is optional for Debit and EBT. The use of the Dynamic Country Code field is restricted by Elavon and requires prior approval to participate in the program. Submits the total count of all voided transactions in the batch. Identifies the net dollar amount of all transactions in the batch. Format: MMDDYY, This field is returned in the authorization response message to identify the time that the terminal download is being requested. Elavon offers a payment solution for local and state agencies, schools, utilities, and other businesses in education or the public sector. The actual sales tax amount applied to this transaction. Identifies the account entry capabilities on the POS device originating the transaction. I am trying to take phone payment for a customer who has no postcode, how do I complete the payment? Elavon Simplify As businesses continue to experience data breaches, it's important to safeguard cardholder information. Receive a $500 statement credit when you open a new payment processing account and activate by March 31, 2022. Our multilingual support team is available 24/7/365 - alongside self-service customer portals. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. The unique IVU Loto processor identifier assigned for Elavon. Optional field that is used by the POS for routing the response back to the originating source (in the case of multi-trans / multi-lane systems). Elavon is a decades-old, global merchant service provider and acquirer serving UK merchants. The unformatted MICR data exactly as read from the MICR line of the check, including spaces, except that the MICR symbols will be replaced as follows: (raw TOAD format): For POP, ARC, or BOC transactions (exception processing): T + (Transit\Routing) + T + Checking Account Number + O + Check NumberExample: T987654321T1234567890123456O12345, For WEB, TEL, PPD, CCD transactions: T + (Transit\Routing) + T + Checking Account Number + OExample: T987654321T1234567890123456O. It is also used to identify when a merchant is submitting an unscheduled recurring transaction using a consumers previously stored credential on file. For EBT transactions: this value indicates the remaining Cash Benefit balance. 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