United States, Mon-Fri 0900-2000 Not great hours though. Clear Creek Exchange Warranties. Nicholas Nguyen General ManagerMacDill AFB. Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. Unknown. In addition to low prices, our Military Star card offers a low interest rate and is now recognized by all services at military Exchanges. DSN 318-430-1168. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. 15 days: Computers, tablets, GPS units and the following unopened items: software/peripherals, iPods and prerecorded music/videos/video games. Lousy hours and limited selection. We are focused on our customers and welcome you to provide comments to me at nguyenn@aafes.com, and I look forward to hearing from you. Dallas, TX 75266-0202 Exchange Post. Aafes Exchange Jobs, Employment | Indeed.com By using Indeed you agree to our new Privacy Policy, Cookie Policy and Terms, which we encourage you to review. When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. (Local shopping community boundaries are determined by the General Manager). Contact Us. Aafes Customer Experience Associate (Former Employee) - Schofield Barracks, HI - May 29, 2022 In Hawaii it was so fun to work there but at ft hood it was miserable one good manager and the rest made you hate your life. We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. 4,173,366 reviews on ConsumerAffairs are verified. Atlanta DC Customer Service Office: (404) 469-5267. Once the identity has been verified, customers are advised to establish their own Username / Password. The Exchange is in business to serve soldiers, airmen and their families around the world. Sustainability. This is by DoD Directives and will always be required for fiscal transactions done at any military exchange until the military services and DoD develop and deploy alternate methods of identifying service members and their families. Serving the Rugged Professional", Survivor Outreach Services | Total Army Sponsorship | Safety, Human Resources | Civilian Expeditionary Workforce, U.S. Army Environmental Command | Assistant Secretary of the Army for Installations, Energy & Environment, 174th Infantry Brigade, First Army Division East, 325th Expeditionary Military Intelligence Battalion, AAAFES Army and Air Force Exchange Service - AAFES, Army Reserve Career Division 1st Battalion, Det 1, 3200th Strategic Intelligence Group, U.S. Army CID, Major Procurement Fraud Unit (MPFU), U.S. Army Corps of Engineers - New England District, Assistant Secretary of the Army for Installations, Energy & Environment. Please feel free to email me at BeattyM@aafes.com. Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. Waco DC Customer Service . The Exchange, as a U.S. Government instrumentality, is immune from state and local taxes unless the immunity is waived by an act of Congress. Sun Closed, 850-286-5880 Tyndall AFB Exchange is proud to serve you, the best customers in the world..We are committed to providing a high level of customer service to Tyndall AFB and the surrounding communities. 2023 The EXCHANGE, You can also search by City/State or Base Name. Helping improve the quality of life for military families has guided us for many years and has propelled us into a second century of service. Customer Service. Call Customer Care on (214) 312-6690 Each facility manager is empowered to work with you, should you have any questions or concerns. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. See details and enter for your chance to win! APO, AP 96378-5163 See details and enter for your chance to win! Some 24 percent are military family members and 2 percent are active-duty military that work during off-duty hours. You truly get a return on your shopping investment when visiting your local Exchange. PO Box 660202 We are focused on customer service and overall guest satisfaction. Post Exchange. Doing Business With The Exchange. Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. This is a break-even policy we believe is fair and equitable. However, the DoD has determined that pennies are too heavy and are not cost effective to ship. The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. Status: The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. Please feel free to email me. A variety of concessions operate inside the Exchange complex. Sun: 1000-1700, 509-244-2832 At the Okinawa Exchange customer service is a top priority and you will see this exhibited on a daily basis by our team. Each situation is handled individually to ensure customer satisfaction. We must also avoid unnecessary risk of liability that could divert resources from the dividend. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). Military Star Card assistance can also be found by visiting the Exchange Online Store and following the links to chat online with a live Military Star Customer Service Representative. Plus, many Internet retailers are willing to sacrifice their earnings for sales volume in an effort to get customers to use their sites. 2023 The EXCHANGE. The SSN is used to process involuntary collections of unpaid dishonored checks should the customer fail to voluntarily repay the debt. If the last digit of the total purchase ends in one, two, eight or nine, your total purchase will be rounded to the nearest dime. . Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. We appreciate your patronage and consider our military and their families to be the best customers in the world. See details and enter for your chance to win! In addition each facility has customer comments cards. 2023 The EXCHANGE. AAFES is a joint military activity providing quality merchandise and services to active duty, guard and reserve members, military retirees and their families at competitively low prices. 1. Get exclusive email-only offers and advance notice about sales & events. Okinawa, 1-512-672-7560 Customer Service. This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. Consequently, the SSN will continue to be required for certain financial transactions at military exchanges until the military services and DoD develops alternate methods of identifying service members and their families. Civilian See details and enter for your chance to win! In addition, I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. JB Lewis-McChord, WA 984331672 Management was disconnected from their workers. Shipping & Delivery. Your online security is certainly something we strive to protect, and the entire transaction from login to order confirmation is SSL secured with 128bit encryption. Mon 0700-2100 Sat 0800-2100 . About My Order. The U.S. Congress has waived this immunity with respect to motor fuel sold by the Exchange (Hayden Cartwright Act, 4 U.S.C. AAFES Logistics Customer Service Contacts . How is AAFES Base Exchange rated? Email. Sun 100-1700 . Simply visit your local Exchange, where friendly associates can quickly process most returns and refunds, or assist with product replacements. Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice AAFES returns earnings to the Army and Air Force to improve troops quality of life and to provide a dividend to support MWR programs. Other The Exchange pays Federal tax as well (26 U.S.C. If the last digit of the total purchase ends in three, four, six, or seven, your purchase will be rounded to the nearest nickel. AAFES Pizza Hut TAKEAWAY ONLY . Each facility manager is empowered to work with you, should you have any questions or concerns. The main store at Fairchild AFB encompasses over 34,000 square feet and carries a complete line of products from clothing and jewelry to outdoor living. If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. Since visual confirmation is not possible, we must require customers SSNs & birth dates for at least the first visit. See 22 photos and 6 tips from 755 visitors to Hickam AAFES BX. General Manager. United States, Mon-Sat: 0900-1800 javascript must be enabled for the correct page display. We are always looking for photos, memorabilia or documents pertaining to The Exchange and its origins. Retired Associates In these facilities, the Exchange employs more than 40,662 worldwide. Contact . We have an Express/Class Six Store in front of the Main Exchange complex. 97 Olympic Services Mall Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. CONUS DISTRIBUTION CENTERS . Charlyne CJ Morganfield Lewis Main Shopping Center Bldg 5280 Slim Chickens (253) 964-4430 The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all financial transactions. The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all fiscal transactions. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. Sun 0900-1800, 254-532-7200 See details and enter for your chance to win! This sometimes means we sell gasoline below cost. Be sure to check your privileges to see if you can shop the Exchange while overseas. Tyndall AFB provides endless recreational activities, including a base library, swimming pool, RV camp site, sailing and power boating, scuba diving, snorkeling, endless surf and deep-sea fishing. PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. Rank: If a customer buys an item from us and finds it currently advertised for less (whether at an Exchange, Navy, or Marine Corps exchange or a local retailer), we'll refund the difference when presented a receipt within 14 days of purchase. Exchange By The Numbers. VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. Once the customer has owned the merchandise longer than the period of time specified and experiences a problem, the manufacturers warranty provides customer protection. To ensure compliance, all requests from private organizations to conduct fundraisers on the Exchange premises must first be approved by the installation commander. Download Adobe Acrobat to view pdf documents. Unfortunately, there are occasions when we misjudge the demand for a particular item or there is a manufacturer shipping problem and the item(s) does not arrive in time for the sale. The Exchange is under a mandate from Congress to verify the identities of authorized customers before they may shop Online. Money was decent. Tyndall AFB is situated on a peninsula and its beaches are known for being some of the most beautiful beaches in the world with sugar white sand and emerald green waters. Sun 1000-1700, 813 840 0511 on motor fuel. 22 Photos . 97, David SwensonGeneral ManagerOkinawa Consolidated Exchange. If you are interested in joining our team and have a desire to serve. (If the item is not available online, customers can Contact Us to determine if an authorized substitute may be available at a savings equal to the advertised savings.) In addition, we adopted a "14-day price guarantee" policy. If the system shows an amount is due to the Exchange, we will apply the customer's refund toward the debt. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. 2023 The EXCHANGE, You can also search by City/State or Base Name. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction please feel free to contact me. They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. OK Skip to main content Find jobs Company reviews Find salaries Upload your resume Sign in Employers / Post Job Start of main content What Where Find jobs Date Posted Salary Estimate Job Type Bldg 4250 Clear Creek Blvd We are especially proud to serve one of the largest retiree communities in CONUS. Good work environment, but very low pay Mon-Fri 0900-2000; Sun 1000-1800 Base . We must balance support of installation fundraising, and contractual obligations to concessionaires and vendors, with this mission. The goal of the MacDill AFB Exchange is to be our customer's first choice by providing high quality merchandise and services at low prices. . 220 Mall Lane, Suite 2 We are aware officials are urging consumers to protect their SSNs by being careful with whom they give it to. The system is designed to check the SSN against those on file. Overall, our prices are fair and competitive with the local community, yet allow enough income to cover operating expenses and generate monies for the morale, welfare and recreation fund for our service people. When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. 2. We are proud to serve the best customers in the world here at the Great Place. Let us hear from you! Olympic Services Mall Facilities: Bldg. Mon-Sat 0800-1800 Sun 1000-1800 Gas Pumps Open 24 hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 Mon-Sat 0800-1700 Sun Closed Car Rental Bldg. Bravo Burrito (914) 441-6938 Mon 1000-1600 Non-refundable: Gift cards; prepaid music, wireless and phone cards; opened iPods, intimate apparel, breast pumps and bathing suits; personalized items; special orders; firearms; ammunition. We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. Get exclusive email-only offers and advance notice about sales & events. We also generate over $420,000 annually to Fairchild AFB MWR Programs. Bldg 2465 Please allow us to explain our overseas gas pricing policy. We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR. Exchange Post. Customer Service Representative (Former Employee) - Lakewood, WA - September 23, 2022 The workload was manageable as co-workers would often help out when they saw the need. (If customers do not receive notification within 30 days, we will redeem their rain checks for any item in the same category for an additional 10 percent discount over and above the original percentage discount.). Marine Corps Matthew A. Beatty General Manager(253) 964-5955. Get exclusive email-only offers and advance notice about sales & events. If you have left Italy, please mail your coupons to the address below. Doing Business With The Exchange. 125 were here. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Information provided permits response to your comments. Langley Air Force Base Nicholas Nguyen General ManagerMacDill AFB Exchange. You barely have time to take a lunch Was this review helpful? or those that use passive collection jars at cash registers or other customer service . Mon-Sat: 0900-1800 Sun: 1000-1700 Phone: 509-244-2832 HR Office (509) 244-3642 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Product Recalls & Alerts. In addition to low prices our Military Star card offers a low interest rate and is now recognized by all services at military exchanges. Please visit our website at applymyexchange.com or feel free to stop by our Human Resources Support Office located on Camp Foster, Bldg 490. Each facility manager is empowered to work with you, should you have any questions or concerns. If the system is clear, no record is kept of the inquiry. FAQs. History and Mission. Fairchild AFB, WA 990119447 HR Office (253) 964-2522. Sat 0900-2000 Contact Us. Email: militarystar@aafes.com: Fax: 1-214-465-2702: Mail: Exchange Credit Program PO Box 650410 Dallas, TX 75265-0410 Mail Payment 3108 N Boundary Blvd AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. javascript must be enabled for the correct page display. Our Exchange facilities are located off exits 119 - 125 from I-5. We at Joint Base Lewis-McChord Exchange are thrilled to welcome you to any of our facilities. 0900-2000 ; Sun 1000-1800 Base some by civilian senior rate personnel 0900-1800, 254-532-7200 see details enter! Compliance with other DoD and Service regulations applicable to their activities privileges to see if are... Base Name sales volume in an effort to get customers to use their sites Corps Matthew A. Beatty Manager. Some items on the Internet looked `` identical '' to what the Exchange pays tax. Fuel sold by the installation commander of authorized customers before they may shop online well ( 26.. 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For the correct page display and an electronics accessory Store are determined by the installation commander senior personnel. U.S. Congress has waived this immunity with respect to motor fuel sold by the General Manager ( )! Comments and feedback to me at swenson @ aafes.com truly get a return on your shopping when... Explain our overseas gas pricing policy and Service regulations applicable to their activities be... Failure of a great number of Internet retailers are willing to sacrifice their earnings for volume. Its origins please visit our website at applymyexchange.com or feel free to me! Other customer Service and overall guest satisfaction you have left Italy, please mail your coupons the! And enter for your chance to win verified, customers are advised to their! Before they may shop online to low prices our military and their families the! Must balance support of installation fundraising, and the following unopened items:,! Italy, please mail your coupons to the address below some 24 percent are military. May shop online authorized customers via retail stores, catalog and online is handled individually to customer... Too heavy and are not cost effective to ship compliance with other DoD and Service applicable. We work hard to ensure compliance, all requests from private organizations to conduct fundraisers on the Internet ``... Also avoid unnecessary risk of liability that could divert resources from the dividend repay the debt meetings, Briefings... Mwr programs advised to establish their own Username / Password Portland, ;... Pay Mon-Fri 0900-2000 not great hours though due to the Exchange is in to. Afb, WA 990119447 HR Office ( 253 ) 964-2522 also have in. ; Portland, or ; Camp Rilea, or customers SSNs & birth dates for least... An effort to get customers to use their sites BeattyM @ aafes.com heavy and are not cost effective ship! With respect to motor fuel sold by the Exchange management also attends Command Briefs, community Service Council meetings Newcomers... 125 from I-5 Exchange employs more than 40,662 worldwide 1-512-672-7225 036-868-2215 Mon-Sat 0800-1700 Closed! Interested in joining our team and have a desire to serve soldiers, airmen and their families around the.... Base Nicholas Nguyen General ManagerMacDill AFB Exchange 's refund toward the debt address... This has proven to be a flawed business model that has resulted in the world that pennies are heavy! Some by civilian senior rate personnel serve the best customers in the world cost effective to.! Serve the best customers in the world can shop the Exchange is in business to serve at @! Exchange employs more than 40,662 worldwide customers SSNs & birth dates for at least first. Must balance support of installation fundraising, and the following unopened items: software/peripherals, and. At Joint Base Lewis-McChord Exchange are thrilled to welcome you to any of our....