Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Veterans Administration benefits statement. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. enTouch Wireless does not guarantee the speeds of the data services it provides. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). Not only did he succeed professionally, Bovay also gave . All you need to do is ask we make it easy! Our standard terms and conditions will apply. Only eligible consumers may enroll. The Estate of Virgil Brown Jr. sued Gain Inc., a nonprofit, its insurer Arch Insurance Co., and Gain employees Darrell Davis and Dr. Leslie Smith, in . Lifeline is a government benefit that provides free cell phone service for eligible customers. Apply Affordable Connectivity at AirTalk Wireless Browse our list of available free phones Totally free, no monthly bills, and free shipping. ESN number of your new phone (found on the inside of the battery door), Account Number for the phone number from your original service provider (generally NOT the same as the phone number), Password/Pin used to access the account (generally NOT the password you used to access your online account.). Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Established in 1995. enTouch was founded in 1995 by H.E. Long story short, Budget transfered the number to Entouch but the latter refused to acknowledge a port request from another carrier. All prepaid minutes and payments are generally credited instantly to a Verizon account. You can apply your ACP discount to any available enTouch Wireless service plan. The passcode is your 4 digit PIN. This includes sharing the information with USAC to ensure proper administration of the ACP service and/or connected device benefits. Please visit www.entouchwireless.com/plans for the most up-to-date plan offerings. conference, chat lines, and premium numbers) are not supported and may be blocked. You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. Your current provider generally responds promptly, but they officially have up to 72 hours to release your number to us (which is out of our control.). Find your state-specific qualifying information here! You may choose another broadband plan by paying the applicable undiscounted rate of any of our plans available at that time plus applicable fees and taxes. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. Box 105561, Atlanta, GA 30348). Divorce decree or child support document. Promotional offers may be modified or withdrawn at any time. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. Need Assistance? ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Tell Customer Support you want to Port your current phone number to your new phone. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. The ACP will replace the Emergency Broadband Benefit Program, effective December 31, 2021 for new subscribers, or on March 1, 2022 for existing EBB subscribers. LITTLE ROCK, Ark. OFFERS MAY VARY BY STATE and service may not be available in all areas. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Step 4: You will be prompted to enter your pin. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program. By opting in, you are selecting enTouch Wireless as your ACP service provider and agree to these ACP Terms and Conditions. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. For any Unlimited service plan, customers who exceed 23 GBs of data usage (or 25 GBs in CA only) in a monthly period, data service may be placed on hold to confirm usage complies with our AUP. All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. International calling is enabled for direct communications between 2 people; certain numbers (e.g. You may choose to keep your service plan or choose another plan available at the time, but you will be subject to paying applicable rates plus applicable fees and taxes. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. A fairly complete resource we direct customers to can be found on Prepaid Phone News. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Username Password Log In Forgot your username or password? After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. Notice letter of participation in a qualifying state, federal or Tribal Program. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Taxes and fees included with service plan pricing. CA subscribers on the free combination Non-Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 14 GBs of data. BROADBAND DATA. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Prepaid account balances expire within a specific amount of days that depends on the amount of payment made. Call 1.800.820.3511; Contact Us; ESG. If you have additional questions, call us at, Has an income that is at or below 200% of the, Receives benefits from certain federal assistance programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income, Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, Special Supplemental Nutritional Program for Women, Infants and Children (WIC) Program, or. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Social Security benefits statement. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Please be sure all of the above information is accurate before calling. Special Offers; Enhanced Whole Home WiFi; Wireless Home Sound System; Digital TV. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. Failure to provide consent will result in your being denied the ACP service and/or the connected device benefits. Carrier on Customer's Account *. enTouch Wireless provides a free phone for Tribal residents or use your own compatible device enTouch Wireless does not provide a free phone. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Be ready with your wireless account number, PIN or password, and billing address. Qualify by Program Medicaid / Medi-Cal SNAP / Food Stamps / CalFresh SSI Veterans Pension and Survivors Benefit + More Here's a look at all the features you can get with a free Budget Mobile cell phone: Free popular features such as Caller Id, Call Waiting and Voicemail. . Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). ACP Program benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. You may opt-in for the ACP at the time of enrollment with enTouch Wireless or anytime thereafter through the self-service tool. Premium Channels; TiVo; TiVo Stream 4K; . Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Call 877-Astound Broadband-BILL (877-726-2455) and select the option for making payment arrangements.This will put you in touch with a customer service representative who will help you settle your account. There are no fees associated with this change. An eligible household is limited to one monthly service discount and one device discount. Login to MyAccount using your email address and password. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Review updated: Jan 13, 2023. enTouch Wireless reserves the right to block calls to any country or international number range without notice. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Cancel anytime by visiting "Manage Prime Membership" in "Your Account" on Amazon.com and adjusting your membership settings. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. For more information about ACP, including plans & eligibility, visit entouchwireless.com/affordable-connectivity-program. Please see the full Terms of Service for additional information. Place the SIM Card in your device, usually underneath the battery. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Budget Mobile was fine, but shortly after I had major problems with enTouch, which are ongoing. Taxes and fees included with service plan pricing. Offer not available for existing enTouch Wireless customers. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. EnTouch Wireless This is an active participant of Lifeline Assistance Program, which is powered by Boomerang Wireless. My Account. ACP is a federal government program operated by the FCC. The ACP monthly service and device discounts cannot be transferred to another household or individual. That is what we are committed to delivering to you! EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Well be available any time you need help with your phone or your service. If you have any trouble, we are ready to help just dial 866.488.8719. Contact ENTOUCH - We track your lighting, HVAC and refrigeration around the clock so you stay informed. Click account settings, scroll to the bottom of the page and click Port Out information to view your account number and PIN. Sometime before July of 2019 enTouch took over my Lifeline service from Budget Mobile. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. Call Assurance Wireless at 1- (888)-898-4888 to access your account number. For more information about your FREE Affordable Connectivity Program benefit eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 611 or 866-488-8719. An eligible household is limited to one monthly service discount and a single, one-time device discount. The major problem is that they often shut . Copy of last year's State or Federal income tax return. Customer Support Hours Monday - Friday: 10am - 10pm CT Name* Email address* Message Customer Support will handle the rest. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Copy of last year's State or Federal income tax return. Account type Residential Business First Name Last Name Account number cancel Account Sign Up and Security FAQs Where is the account number on my bill? International calling is enabled for direct communications between 2 people; certain numbers (e.g. This page provides required disclosures about the ACP and eligibility for the program, as well as the Terms and Conditions that apply to your participation in the program. with Q Link chat. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Only qualified consumers with documentation proving eligibility may enroll. An eligible household is limited to one monthly service discount and one device discount. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Click the Edit account button by the email address whose password you want to change. (Click to call functionality on mobile.) International calling does NOT include text messaging, picture messaging, or video messaging. If you need assistance, contact our Customer Care team, 24/7, at 1-800-427-8686. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Divorce decree or child support document. Customers on any Unlimited service plans using data consistent with the AUP may receive unlimited additional free data in 500 MB increments (at 256 kbps) for the rest of the monthly period by contacting Customer Care. Videos stream at DVD quality (480p). When you receive your new phone in the mail, call Customer Support at 866.488.8719, Copyright 2023 enTouch Wireless All Rights Reserved. Get two months of Amazon Prime on us when you qualify for eligible TruConnect phone plans. It provides coverage in more than 20 states including in California wherein Californians have two options to choose and enjoy the plan. Lifeline program participants are eligible to participate in ACP. When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. Data throttling may apply to users with very high levels of data usage. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Divorce decree or child support document. Your Phone has shipped. *International Calling is Limited to unlimited landline and cellular calling to certain countries. Skip to content. Notice letter of participation in a qualifying state, federal or Tribal Program. The ACP is an FCC program that provides non-transferrable discounts on monthly broadband internet access services. Yes! The following are the Affordable Connectivity Program (ACP) Plan offerings from enTouch Wireless: ACP+Lifeline Plan Offerings (where available): ACP only Plan Offerings (where available): *Service plans include up to the first 6 GBs of data (or lesser allotment designated in plan) at up to 1 Mbps, remaining data up to the designated service plan allotment at up to 512 kbps, and for Unlimited plans only, unlimited data above the service plan allotment at up to 256 kbps. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. (CN) - A family blames a rehab program for rooming their father with a schizophrenic who stabbed him 139 times and slashed his throat. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service You May Be Eligible for 100% FREE UNLIMITED DATA* Through the Affordable Connectivity Program - Coming Soon! For additional information about broadband speeds, visit, https://entouchwireless.com/internet-transparency/, Customers may have one ACP and one Lifeline benefit per household. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. CA subscribers on the free combination CA Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 25 GBs of data. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Service plans are posted on enTouch Wirelesss website at, enTouch Wireless provides high-speed broadband service to ACP customers. For more details on plan offerings and for full program terms and conditions, visit https://www.entouchwireless.com/affordable-connectivity-program. Offer not available for existing enTouch Wireless customers. EnTouch Wireless Get a free smartphone from EnTouch Wireless. Click account settings, scroll to the bottom of the page and click Port out information to view your account number and PIN. They apologize. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. For additional information about broadband speeds, including network limitations, visit https://entouchwireless.com/internet-transparency/. You can pay your bill online with your MyAstound Account, our online bill-pay portal. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. California voice-only Lifeline subscribers must acquire a data capable device in order to subscribe to an ACP-supported service plan. Ticket Type *. https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, New Premium Cell Phones* From Brands You Trust, Large Screen, Android Operating System, Brand New, The Quality of Our Free Service Phones Beat The Competition, Unemployment/Workers Compensation Benefits Statement, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Social Security benefits statement. Customer's Account Number *. Congress recently created the Affordable Connectivity Program, or ACP, which is a new long-term, $14 billion program. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Erik De La Garza / October 21, 2013. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. Updating your ZTE Software Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. There are some great resources online with details for most carriers (wireless or landline). PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. TheOnline Enrollment formis easy to use and will walk you through each step of the process. Step-by-step guide to get your Mint Mobile account number and PIN. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Customers must be first-time Amazon Prime . NOTE: Your account will need to be in good standing in order to proceed. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Access Wireless serves our community by offering free cell phones and service for qualifying customers, through a government funded program. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. . Bovay Jr., a distinguished Houston businessman at the time. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). 4. The ACP provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10.01 and $49.99). Method 1: Check your enTouch Wireless application status online Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. ACP is a federal government program operated by the FCC. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Our ACP Terms and Conditions apply, available at: https://www.entouchwireless.com/affordable-connectivity-program/ in addition to any others communicated to you that are specific to your service plan. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. *All forms of ID must be valid and used before expiration date.
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