charlotte airport baggage claim phone number charlotte airport baggage claim phone number

Passengers can ride the courtesy shuttle bus between the terminal and these parking lots. If you have to wait for the shuttle please wait inside the terminal or outside the terminal if you please and weather permits. Reporting the damage straight away at the airport, Report damage online up to three days after your flight, Report damage that occurred on flights longer than three days ago online, Items accidentally left behind at the airport or on the aircraft, Single items missing from checked baggage, Liability for your baggage and statutory reporting deadlines, at the Lufthansa baggage tracing counter at the airport or. To do this, please fill out the list of contents on our baggage status page which you will be able to access automatically five days after reporting your delayed baggage. CLT has 2 dedicated TSA PreCheck lanes 1 at checkpoint B and 1 at checkpoint D. If you have been approved following the application process, then you are eligible to use these lanes for expedited security clearance. Please report damaged baggage immediately to the local Lufthansa baggage tracing counter. 1,500. The airport also participates in Enrollment on Arrival at the Concourse D Federal Inspection Area. Daily parking is reasonably priced at CLT, but if youre looking for the cheapest option available, or to combine your parking with a hotel stay, then be sure to check availability at hotels and off-site parking lots. Use this tool to help you get between terminals, No destination-specific delays are being reported at. Browse our most frequently asked questions for more information! Note: If you are not sure if your device is an assistive device, contact your airlines disability or special assistance desk. Currently, there may be delays with delivery; however, we will make every effort to ensure a speedy processing and ask for your understanding. Please retain this together with all your flight documents, especially your boarding pass and the baggage claim tag. Send us an email with your feedback and questions. If you left your item on a plane, at the ticket counter, or in the gate area of your flight, it may be with that specific airline. If in doubt, please contact each agency individually. If an airline unreasonably refuses to consider a bag lost after it has been missing for an unreasonable period of time, the airline could be subject to enforcement action by the DOT. There are 8 gates numbered D1, D3-D6, D8, D10, D13, and the closest security checkpoints are D and E on the east side of the terminal. An American Express Centurion Lounge is also located in the Concourse D/E connector on the mezzanine level. Walkways from the Level 2 elevator lobbies provide access to and from the terminal. For DOMESTIC travel, airlines are not required to compensate passengers for items they have excluded in their contracts of carriage. This is in the same building as the car rental center with hourly parking available on levels 4 to 7. As soon as your baggage turns up at your destination airport, we will contact you to set up a delivery time. We have a layover of several hours at the airport. Charlotte Douglas International Airport Once we have received your complete damage report, you will be given confirmation in writing with a reference number. If you have left something behind on board one of our aircraft or in one of our Lufthansa lounges, please report this immediately on arrival either: With the help of your detailed description, we will carry out an intensive search and endeavour to locate this item as quickly as possible. If an airline damages but doesnt destroy a $20,000 assistive device, then the airline is liable for the damage up to the cost of original purchase price. I am traveling from Barbados to Toronto Canada through Charlotte. Sun., Mon., Thur., Fri.: 5:15 a.m. to 10:30 p.m. 4240 Scott Futrell Dr., Charlotte, NC 28214, 2700 Little Rock Rd., Charlotte, NC 28214, 2731 Little Rock Rd., Charlotte, NC 28214, 2400 Cascade Pointe Blvd., Charlotte, NC 28208, 2707 Little Rock Rd., Charlotte, NC 28214, 3425 Mulberry Church Rd., Charlotte, NC 28208, 2625 Little Rock Rd., Charlotte, NC 28214, 3315 Scott Futrell Dr., Charlotte, NC 28208, 4238 Business Center Dr., Charlotte, NC 28214, 2541 Little Rock Rd., Charlotte, NC 28214, 3055 Scott Futrell Dr., Charlotte, NC 28208, 2800 Coliseum Centre Dr., Charlotte, NC 28217, 4119 S. Stream Blvd., Charlotte, NC 28217, 108 Airport Commons Dr., Charlotte, NC 28208, 212 W. Woodlawn Rd. Need to change, cancel, or edit your flight itinerary? Some airlines now offer applications for cell phones, tablets, and other electronic devices, which provide passengers with data on the location of their baggage. No responsibility will be taken by the bank advertiser for these comments. Follow I-85 N to Little Rock Road in Charlotte. This interactive . Items left behind at CLT Airport are turned in to different agencies depending on where they were found. Verizon International Phone Plans Countries, Coverage, Rates, and More, AirHelp Review Get Compensated up to $700 When Your Flight Is Delayed or Canceled, BEST OFFER EVER: Earn $900 Bonus Cash Back. If your baggage arrives late at your destination, you can purchase necessary replacement clothes such as underwear and swimwear, as well as toiletries, and submit the receipts for reimbursement. Please provide a description of the damage (500 character limit) Attach Pictures . document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. at the Lufthansa baggage tracing counter at the airport, at the Lufthansa service counter at the airport or. www.cityofcapegirardeau.org/departments/airport, Join our e-mail Address: 5501 Josh Birmingham Parkway, Charlotte, NC 28208, USA Website: https://www.cltairport.com/ Contact: info@CLTAirport.com Phone: (704) 359 4013 Have you lost an item at the airport? In the case of verifiably new items the original price will be reimbursed; in the case of used items a fair value will be reimbursed. You must also provide proof that the damage occurred while your bag was in the care of the airline concerned. There's usually a general airport lost and found for items in the airport common area, plus a lost and found specifically for TSA if you left something at a checkpoint. To reach the D and E gates, take a right out of Concourse C, or to reach the A and B gates take a left. * Hours are subject to change without notice. Cant find what you are looking for? The current value is always taken into account when determining the amount to be refunded. Lounge access may be restricted at times due to capacity. Handicap parking is available in all CLT decks/lots, and accessible shuttles run continuously. According to the Travel Market Report, average TSA Wait times at CLT are 13.2 minutes.The busiest times for Charlotte airport security are from 5:00 PM to 6:00 PM when the wait can be 29 minutes. Here's the rundown though, of who you'll want to call for finding a lost item from Charlotte Douglas International Airport. Assistance request for disabled passengers when parking: 704-359-4038. For more information on our advertisers, see here. Editorial Disclosure:The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. Amenities include a complimentary breakfast with an omelet bar, a 24-hour workout room, an outdoor pool, and a hot tub. Bags If your bags are lost, you must file a claim at the airport in the Baggage Service Office. Charlotte/Douglas International is a "smoke free" facility like all other City-owned facilities in Charlotte. Contact us If you are outside the U.S., call reservations. Popular Questions Have a Question? For DOMESTIC flights, DOT regulationallows airlines to limit their liability for a lost, damaged, or delayed bag. When does an airline consider a bag lost? Near entrance, across from gate D1, Interactive airport map for CLT Opens an interactive map in a new window. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). So, if you left your item there, call 704-359-4316. Can the airlines exclude liability for certain items? Airport information Address Charlotte Douglas International Airport 5501 Josh Birmingham Parkway Charlotte, NC 28219 Airport website Ticket counters Main Terminal This location does not accept cash or checks. The maximum amount reimbursable for your replacement purchases or the complete loss of your baggage is ca. For all general enquiries, complaints and issues related to lost property and left luggage, please use the following airport contact details. The baggage claim area is on the gound level of the terminal. Passengers can be picked up and dropped off on either the departure or arrival levels, but waiting is not permitted. Use the real-time parking map to check availability in the Hourly Deck and other CLT parking facilities. You can change the delay claim to a total loss claim any time within two years from the original delay claim filing date. Does CLT provide shuttle rides between gates/terminals? This location does not accept cash or checks. Locations include Concourses B, C & D, Baggage Claim Area; along upper level ticketing counter curbside & the Hourly Parking Deck. Delayed baggage must be reported as soon as possible, preferably prior to leaving the airport. Airlines often exclude liability for certain categories of items (for example: fragile items, electronics, cash, perishable items, other valuables, etc.). Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. Take I-77 N and use the right 2 lanes to take exit 1A-B for I-485 towards Pineville/Huntersville. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. This site does not include all credit card companies or all available credit card offers that are on the market. We will let you know exactly when we will be there to pick you up! There are several shops and restaurants in Concourse D with more situated in the D/E connector. Since then Amar has endeavored to turn his gap year into a "gap life" and has spent the last 13 years traveling the 7 continents. Airport status is only available for US airports. Our support team is just a click away! Most airlines will declare a bag lost between five and fourteen days after the flight, but this can vary from one airline to another. Distance From Uptown Charlotte: 8 miles (13 km) Level 2 is check-in and ticketing with 5 security checkpoints leading through to the departure concourses. For checked baggage, the airline is liable, regardless of fault, for any damage caused to the baggage in its care. Airlines are required to compensate passengers for reasonable, verifiable, and actual incidental expenses that they may incur while their bags are delayed - subject to the maximum liability limits. You can find all the information about statutory regulations and time limits with regard to liability and insurance for baggage that is delayed, lost or damaged by the airline here. What are the airlines responsibilities when your bag is lost? Reach out to us on one of our various channels below, at any time, and we will assistyou shortly. Just outside of the concourse is a large American Airlines Admirals Club that is situated in the D and E gate connector, and the closest security checkpoint is checkpoint C. There are several shops and restaurants in Concourse C and flights are operated exclusively by American Airlines. Find 2 listings related to Delta Airline Baggage Claim in Cleveland on YP.com. At present, the maximum liability amount is 1,288 SDRs which currently equates to ca. It will NOT be published. Airlines have tracking systems in place to try to identify the bags location. - Alex & Erin. Directions for submitting a mishandled baggage claim: 1. An indoor Area is also located in Baggage Claim (pre-security, lower level) between Zone D and Zone E on the back wall behind the bag carousel. Browse our most frequently asked questions for more information! When a checked bag does not arrive at its destination, airlines are responsible for locating the bag. Passengers should file a baggage claim with their airline as soon as possible. CLT has 5 security checkpoints situated across the terminal, providing easy access to each concourse. If, after baggage reclaim has ended, you have not found your baggage, please report this immediately to the baggage tracing counters or, as is possible at most airports, preferably online. Once you have your bags in baggage claim please give us a call at our dispatch number, 828-312-0488. The law applies in the case of both national and international carriage between contracting states. The Welcome Center (tel. For example, an airline cannot have a policy that they will reimburse a passenger up to only $50 for each day that a passengers bag is delayed. Assistance can be requested by calling 704-359-4038. Our customer self-service tool below can help with changes to existing reservations! Weve listed hotels below that are 1.6 to 4 miles from the airport, ordered by distance. The Federal Tort Claims Act governs the way your claim is processed and establishes your rights in regard to your claim. Luggage: CLT has no luggage storage facilities inside the airport. It is essential that you keep this. If it's a cell phone, be sure to leave the cell phone number, your carrier, and the brand of the phone. This applies even if passengers did not disclose, when they checked-in, that these items were packed in the bag. Concourse A has a total of 19 gates split across 2 areas. The tricky part about losing an item in an airport is that it can end up with one of several agencies, depending on where you actually lost it, and who found it. Once an airline determines that your bag is lost, the airline is responsible for compensating you for your bags contents - subject to depreciation and maximum liability limits. For all comments about this website, please click here to contact us. The TSA toll-free number is 1-866-289-9673; email: CLT - Charlotte, NC - Charlotte Douglas Airport, Connecting Flight? The long-term 1 and long-term 2 parking lots are accessible by riding the courtesy shuttle bus to/from the terminal and cost just $10 per day to park. Security checkpoint A is the closest to Concourse A on the west side of the terminal and there is a good selection of shops and restaurants in the north and south concourses, as well as in the connector. Please check your email and confirm the newsletter subscription. Passengers should stay in close communication with the airline after filing a claim and during the baggage location process. Website: cltairport.com All rights reserved. Airline Reservation Hotline Airlines Airline Ticket Agencies Travel Agencies More Info 2 YEARS WITH (800) 573-2452 Serving the Charlotte Area OPEN 24 Hours Daily: 4:15 a.m. - 10:30 p.m. The following rental car companies operate at CLT: Hot Tip: Check out credit cards with car rental insurance so you can save money on expensive insurance through the rental provider. What about damage to the wheels, handles, or straps of baggage? It seems that you have already subscribed to this list. Valuables such as jewellery, money, or laptops must be transported in your carry-on baggage and are excluded from liability. Accommodation ranges from 2 to 4 stars and most hotels offer a courtesy shuttle service to and from the airport. Most importantly, if the delivery address or your contact details are incorrect or if they have changed, you can amend these here. Contact American Call us Reservations and ticket changes Come see us Ticket sales centers Products and programs Payment options AirPass Contact Business Extra Contact gift card support Contact Group & Meeting Travel You may also like. Lost and found office is located at Baggage Claim Zone B and operated seven days a week from 8 a.m. - 6 p.m. Level 3 is the mezzanine level with a USO lounge, chapel, and nursing room. The maximum baggage liability for flights covered by the Montreal Convention is currently 1,288Special Drawing Rights (approximately $1,700.00 US) per passenger. It may also be here if whoever found it turned it into an airport employee. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Please note: The term Charlotte Douglas International Airport CLT as well as all associated graphics, logos, and/or other trademarks, tradenames or copyrights are the property of the Charlotte Airport authority and are used herein for factual descriptive purposes only. The Embassy Suites by Hilton Charlotte is not only close to the airport, but other area attractions as well like Bank of America Stadium, Charlotte Motor Speedway, Discovery Place Science, and SouthPark Mall. Customer Self-Service Need to change, cancel, or edit your flight itinerary? The hourly parking deck is located just across from the main terminal and is connected by walkways to/from level 2. Thank you! For most INTERNATIONAL flights, a treaty called the Montreal Convention applies to the carriage of baggage. If you have already filed a claim please contact our Call Center to receive information about the delivery status. See reviews, photos, directions, phone numbers and more for Delta Airline Baggage Claim locations in Charlotte, NC. After 90 days, any item left unclaimed will become the property of the city. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). FRALH12345). Please complete and submit the Lost & Found Reporting Form so the Airport can better assist you in locating your lost item(s). Use this tool to help you get between terminals, No destination-specific delays are being reported at. Privacy Policy and If you believe you left your item at a TSA checkpoint, call 704-916-2200. Not necessarily, it depends on the airline you are flying. Airport: Charlotte Douglas International - CLT: United States: Jan 30,2023: February 6, 2023 03:58 PM: . You can check the progress made in tracing your baggage online with the help of your reference number (PIR number, e.g. See reviews, photos, directions, phone numbers and more for Delta Airline Baggage Claim locations in Cleveland, OH. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. The first gap year inspired a second which ended up being a 23-country down-the-world trip from Canada to Antarctica. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. Please note: All claim forms, with required documents, must be submitted within 30 days of arrival. Please make sure you visit the Baggage Information section of this website to find answers to your questions online. Have a Question? All rights reserved. 5501 Josh Birmingham Parkway Members also have access to The Club CLT and Gameway. CLTs Enrollment Center is located in the baggage claim area of the main terminal and is open Monday to Friday, 1 p.m. to 8 p.m. 28219, Airport website opens external site in a new window. Please be assured that we take all necessary measures to remedy the damage. Before clicking the 'File a Claim' button above, please review the list of airports that use private companies in the 'External Claims' section at the bottom of this page. If you aren't sure where you lost your item, file a lost and found report with us. 2023 Red Cirrus, LLC. Day passes can be purchased for the American Airlines lounges and hourly passes for Minute Suites. Passengers may wish to consider purchasing additional insurance for valuable items. See our Advertiser Disclosurefor more details. At the security checkpoints and all other areas: contact CLT Airport Lost and Found at 704-359-8765 or visit the office in baggage claim zone B, open daily from 7 a.m. to 11 p.m. Concourse D near the Original Rum Bar and Grill, East and west ends of the terminal outside of baggage claim, D/E connector near the American Airlines Admirals Club, Arrivals level near the visitor info desk. Is a reservation required or a telephone # to call when landing? Security at Charlotte Douglas CLT Airport The TSA toll-free number is 1-866-289-9673; email: TSA-ContactCenter@dhs.gov. The maximum liability amount allowed by the regulation is$3,800 per passenger. What to Do When the TSA Finds a Prohibited Item in Your Carry-on Bag, The Best Underseat Luggage of 2023, Tested and Reviewed, Charlotte-Douglas International Airport Guide, The Top Tips For Visiting Disney California Adventure, Chicago Midway International Airport Guide, Airline Lose Your Luggage? Be sure to ask your parking attendant for details. To connect, select the network CLT Free WiFi and launch your browser. Learn aboutTSA recognized locks andhow they can reduce the likelihood ofdamage to a lock orbagif a physical inspection is required. Lounge access may be restricted at times due to capacity. On the form, choose 'Status of delayed bags' from the 'Subject' pull-down menu, then fill in your information. Conditionally approved passengers are required to attend an interview at a Global Entry Enrollment Center to finalize their application. Airlines are not responsible for pre-existing damage to the bag or if the damage was caused by improper packing. If youre in a rush or are just looking for the most convenient option, then a curbside valet service is available at the far east end of the departures level. Considering the number of passengers CLT serves, its quite a compact airport and does not require the need to travel by train or shuttle in between departure areas all concourses are accessible by walking. The rental car facility is located outside the terminal on level 2 of the hourly deck. Airlines are free to pay more than the limit, but are not required to do so. My question is will we be allowed to remain inside an area in the airport so we do not have to go through security to catch our connecting flight? You will then be given written confirmation as well as a reference number (PIR number, e.g. A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. CLT has 5 lounges 2 American Airlines Admirals Clubs, a Centurion Lounge, a Minute Suites, and a USO lounge for active military. Screening at certain airports is performed by private companies and not TSA. Compensation is specified in so-called Special Drawing Rights (SDR). For some of these, the contact number is just the main airport number. Free Wi-Fi is available at CLT for passengers to use in all public areas. Check if your destination has travel restrictions. For prohibited items open http://www.tsa.gov/public/ For Global Entry info open cbp.gov.globalentry/about Security checkpoints are open at the following Concourses, operating at different schedules: Air Canada, American Airlines, Contour, Delta Air Lines, Frontier Airlines, JetBlue, Lufthansa, Southwest, Spirit, Swiftair, United Airlines, Viva Aerobus, and Volaris operate out of Charlotte Douglas International Airport. Passengers have an obligation to minimise damages; this means that expenses must be kept as low as possible in the event of temporary loss of baggage. Official websites use .govA .gov website belongs to an official government organization in the United States. Baggage Recovery Center For questions, assistance or feedback regarding baggage delays, damaged bags or items left on United aircraft, contact us by using the information below. CLT has 6 on-site parking options for passengers suitable for short- and long-term parking.