With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. No. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Customer service all the way to your seat, 2000-2022 StubHub. Updated a few days later TL;DR: Call the merchant that issued the tickets. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. When its time for the event, they can open the app to show their tickets on their phone. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Thanks! Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Select the tickets to sell, and then set your price and selling options. Do you know what number you used to contact AXS? Most mobile transfer tickets will not be immediately available. I bought two tickets to a New York Islanders game at Nassau Coliseum. You will enter your community username and new password and done! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Are screenshots of the barcode valid for entry? Select the tickets to transfer and enter the recipient's information. Transferring Tickets. Bought ticket and then they weren't available from the seller. No. Terms of Service | Did you find it helpful? They said they would get in contact with the seller and have the tickets transferred over. Select the tickets to transfer and enter the recipient's information. Many fans find it best to TRANSFER the seats to their guests prior to the event. AXS Mobile ID allows you to manage . The game is in 36 hours. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Select the seats you would like to send. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Can I have multiple tickets on one phone? Enter the recipients first name, last name and email address, or select from a list of. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. On the Review page, click the List Tickets button to finish. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. The Rockets App is free to download and available in the App Store or the Google Play Store. I purchased tickets for a concert back in February. For more information, please see our Enjoy the event! Tix originally purchased Spring 2020, was postponed until today 7/31/21. and our Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. 2023 After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Does anyone know how to do it through axs?? Tickets Not Showing Up In AXS Hello! If they already have an AXS account set up the tickets will go in their account automatically. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Open the App and sign in to see your tickets. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. StubHub told me to call AXS and let them know this was due to the show being postponed. The concert is tomorrow. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Here we are. What are my options here? If you do not currently have an AXS account you will be instructed to create one during your purchase. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Present the scannable QR code at the door for entry to Toyota Center. Stubhub assured me my tickets would be available. 2021 Vivid Seats Ltd. All rights reserved. Have mobile tickets and cannot find barcode. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Upcoming. Open the App and sign in to see your tickets. totally rinky dink. Youll be able to transfer money to your bank from your account on AXS.com. Your Privacy Choices | After that, the tickets will be theirs to use with the AXS app. You may also review your transfers and purchase history at AXS.com. i will not book anything on stub hub as a result. i had the exact same problem. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? If you already have an AXS account, the tickets will be transferred to your account automatically. What is transfer? I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. On the review page, click the Transfer button to send the tickets. The tickets will be delivered to the buyer automatically. You may also review your transfers and purchase history at AXS.com. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. There is no fee for transferring seats and you are allowed unlimited transfers. All rights reserved. Ability to transfer and/or sell tickets varies by show and is subject to change. No. After that, the tickets will be theirs to use with the AXS app. Yes We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Sign into your AXS Account and click Listings. it never happened. This will help to ensure that you are ready for your event in no time! The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Tap Tickets Tab (pull down on the screen to refresh if necessary). Tap View to access the barcode and scan in for entry. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Transfer tickets to friends (for select events). Never. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. | I had read on other threads that sometimes the tickets don't transfer until the day of the event. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Help us improve this article with your feedback. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. When listing tickets, you decide how long your listing will be available for others to buy. Try to contact them on their Twitter account. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Select the tickets to transfer and enter the recipient's information. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Theyll also need to get the AXS app. Sorry we couldn't be helpful. We are changing the way you register and sign-in to the StubHub Community. Your guests will need to create an AXS account to receive tickets. How will I know if my transfer was successful? Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. To view your AXS Mobile ID tickets click on your initials in the middle. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. All Rights Reserved. You should see something to transfer. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. I followed the directions of creating a AXS account via the email address that they sent me the email. Its up to the promoter, artist, or team if you can sell tickets or not. On the review page, click the Transfer button to send the tickets. Select the tickets to sell, and then set your price and selling options. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Show was postponed from June 2020 to July 2021 due to covid. Flew in for this show. There is no fee for transferring seats and you are allowed unlimited transfers. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. We are changing the way you register and sign-in to the StubHub Community. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I tried calling axs.nobody was home. Youll be able to transfer money to your bank from your account on AXS.com. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit.
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