By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ben has been writing about technology and consumer electronics for more than 20 years. Your Wyze cam is about to lose people detection, but you can cut down on the number of false alarms by following these steps. Then, simply drag the corners to adjust the size of the detection area on the . If it doesnt think you are a person, then you have an option using the link at the bottom to further educate the AI algorithm. Toggle Detection Zone off. I too would love to know if anyone has a solution. Turning it down to 1 on all of my cameras reduced my false arms from many to one. In the Wyze app, pick the camera you would like to edit by selecting it to enter the live stream. Issue is motion not always detected/recorded. Wyze V3 captured a 1 star wanted level this morning. Larger values trigger detection more easily. You might want to consider installing a microSD card in the camera which can be set to record motion events only, but in this case will retain all motion up to the capacity of the card (several days) with no cool down period. Definitely should put the number indicator in a better place than under my finger. The Wyze Sense Hub can connect to sensors up to 500 feet away in an unobstructed room. Can Wyze Sense Motion Sensor v2 detect motion through glass? Thanks. Please keep in mind that, unlike with Wyze Cams, there's no way to adjust the sensitivity of the Motion Sensor. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So, just update the firmware and check if the motion detection on your camera is fixed. Let's take a look at how to deal with the problem Usually, the motion detection problem is related to the camera setup, if you didn't configure it properly your Wyze Cam is not going to work as expected. Youll find quite a few owners complaining about this error, and it can be a bit hard to fix at times. So, you wont be able to access the smart detection features until the sensitivity is increased by a little margin. Here are the instructions to follow in order to factory reset your Wyze Cam: The last thing you can do when all previous solutions didnt work with you is to contact Wyze customer support and they will provide you with more information about your case, you can contact them directly on their website. That is only for the WOC. Once the detection zone has been enabled, the app will ask you to choose the zone area. Use a soft cloth with the right amount of liquid (99% Isopropyl Alcohol and distilled water) one or two drops are enough, Putting more liquid on the cleaning cloth than necessary can damage your cameras optics, as the excess liquid can leak inside. 2 AI-powered Professional Security. Was wondering if you guys found a sweet spot for the sensitivity tho. Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. Cam Plus & Cam Protect subscribers can watch all of their Wyze cameras from a desktop. Sensitivity Make sure the detection toggle is enabled and the detection zone is set up. The images below show the details of the motion detection settings. Does anyone have trouble shooting tips? With the Detection Zone on, draw on the grid to set your motion detection target area. Select the settings icon. Note: All the tips and tricks that I will mention in the following sections are easy to implement and you can do it yourself without the help of a professional. 24/7 professional home security at a DIY price for homes & apartments. You can also try to wipe clean the lens with a microfiber cloth. For more information, please see our There are many causes that can prevent the Wyze camera from detecting motion, including improper camera placement, low motion sensitivity, dirty camera lens, poor lighting conditions, connectivity issues, or ineffective motion detection area. Pet detection. I set it to 1 now, well see if thats any better. So you can also add a PIR motion sensor to trigger the camera. The detection zone is the area the camera is monitoring for movements. finally, I find a great clearance wyze product at Home Is anyone else receiving "Person" alerts when set to Home WyzeCam Pan V3 - Wyze software not displaying QR code. Wyze Cam owners may face issues with this device and one of the most reported issues by users is that the camera is not detecting motion. It all comes down to how well youre keeping track of the systems maintenance. Next, open the device settings by clicking on the gear-shaped icon next to your device's name. Enter your email and we'll reach out when it's ready to ship. The next solution for fixing the Wyze camera not detecting motion is increasing the sensitivity. If you've tried to fix the problem but still didn't get good results, it's time to consider a hardware failure. How long is the expected sensor battery life? A factory reset is also recommended to fix this kind of problem but make sure to let it at the end because this process will delete all your data, settings and preferences. I assume sliding it to HIGH (closer to 100) would mean its highly sensitive and will alert smaller things. Seven: Fix Lighting conditions. Thankfully it's a software thing so it can be improved overtime. . Got the new AI Al Gore Rythm today. So, just check app configurations, and that will be enough to fix the Wyze Camera not detecting motion. Unless you are in Beta, you are still using the first algorithm at this time. Anyway my ideas were just suggestions to solve the problem. NEW! Motion detection for Wyze Cam Outdoor v1/v2 is optimized for side-to-side motion. Before you leave the Detection Settings screen, check out the pair of sliders that determine the sensitivity for the Wyze cams motion and sound detection features. Unlock premium features that make your already great Wyze cameras even better. Night Light With Motion Detector, 3 Pieces Warm White Batt . and all cameras has night vision as well as motion tagging & detection. With a 500 ft range, easily position it in distant rooms, basements, or attics. PIR Motion Detection Two-Way Audio 4 Cameras/Base Station Tech Specs Camera: Dimensions: 2.3 inch x 2.3 inch x 2.8 inch (5.842cm x 5.842 cm x 7.112cm) Item Weight: 9.8 ounces Sensor: 1/2.9' Starlight CMOS Battery: 2x 2,600 mAh/7.4V rechargeable batteries Operating Temperature: -4 - 122 Charging Temperature: 32 - 122 Wyze Cam v3: With the miniSD card and card reader, can I Wyze Home Monitoring: how to prevent System Armed if Wyze randomly shutting off person detection. 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). Tap Settings > Schedule & Automations, then tap the + button in the top-right corner of the screen, followed by Schedule > Mute Notifications. This slider will adjust the percentage of changed pixels needed to generate an event video. So when you notice that the camera is not detecting motion, go and check the motion detection area, you may have set a bad detection zone as all motion happens outside that area, which reduces the effectiveness of the device. Powered by Discourse, best viewed with JavaScript enabled. $79.98 $ 79. You can test it by just moving in yourself in front of the camera at different distances. Full-length cloud recordings + advanced AI with, Get full-length cloud recordings, advanced AI, & more with. . If you have a problem with the Wyze cam motion detection not working, here you can find a quick solution to make it work correctly. Note: Due to the PIR sensor's placement, it is optimized to detect side-to-side motion, as opposed to movement from the top-down. It's unobtrusive with a sleek, white design to blend into any environment. It still jumps like crazy, but the movements are slower. I have 4 outdoor Wyze cams. This slider will adjust the percentage of changed pixels needed to generate an event video. Lots of ways to mount those, though. Id rather be notified of every speck of dust than the AI miss something Id actually want to know about. In a recent message on the Wyze community forums, a Wyze rep said a firmware update that will remove the AI-powered people detection feature is being prepped for release, meaning it wont be long until the Wyze Cam and Wyze Cam Pan lose the ability to pinpoint people rather than, say, pets, cars, waving branches, and other random bits of motion. Next, click on Settings. Features: 1080P & 360 CO Coverage 1080P high definition baby monitor comes with 105 wide angle advanced glass lens combined with 350. 121. . This sub is dedicated to discussing the ongoing issues, business practices, and products that Wyze sells. It might at the same time reduce real alerts, like if you wanted to detect small animals in your back yard. Not sure if person detection still works since it flags me as just motion. I installed the firmware upgrade for the detection zone. The floodlight controls in the Wyze app. So, be sure to check up on the smart configurations when you cant seem to get a response from the motion detection features. Just leave the "wyze ai events" option on. Eight: Change your Wyze camera placement. Unsubscribe at any time. One: Turn On the motion detection feature. Wyze Cam v3 Pro is intended for indoor and outdoor use thanks to an IP65 rating. But still sunlight in the window, or headlights on a wall will trigger alerts at 48. Low The camera records videos when it detects a large motion, such as children chasing or jumping around. I do have a problem that a three in my driveway moves with the wind and i getting notifications of motion. TechHive helps you find your tech sweet spot. 2. Incorrect motion detection configuration. This morning my neighbor entered our house going thru the motion detection zone as she does every other day. Open the Wyze app on your mobile phone. Copyright 2023, Smart Home Generation. If you still have problems, visit theWyze Cam websiteand ask for help. If youre not that sure about the issue and the problem just keeps getting worse, then the situation can be linked to the missed maintenance of the camera. WYZE Cam v3 Cam Pan v2 Indoor Home Security Camera Color Night Vision Motion Sound Detection for Pet Monitoring. This doesn't affect our editorial independence. Setting motion sensitivity to 1 helped but after midday I see 9 out of 10 false alarms (darn neighbors cat). You will enjoy a ton of utility and performance reliability when relying on these cameras. As you can see, it's possible to adjust the sensitivity from low to high. Make sure the detection sensitivity is set to high. if you set it to low, small objects, animals and people that are too far away from the camera won't be detected. So, be sure to keep track of all of these pointers and then go through with the setup routine one more time. See below the images that illustrate these steps. No, all sensors and keypad will require a Wyze Sense Hub to pair with. 24/7 Continuous Recording: Continuous video recording with a 32GB MicroSD card (sold separately). Power cycling the camera is another decent method of fixing this issue. Just by whether it thinks you are a person, lol. The Detection Zone feature let you define a specific area that you want your Wyze Cam to monitor and detect motion. For example, my office is about 15 feet away from my Wyze cam, so I can be reasonably sure that Ill catch any bad guys trying to sneak in between, say, 8 a.m. and six oclock at night. The Detection Zone will be saved automatically. When you do, a slash through the bell will appear, signifying that notifications have been paused, and theyll stay that way until your tap the icon again. I have the sensitivity slider on that set to minimum The reason I do that is to try to eliminate false alerts due to dust particles when the IR lights are on. Wyze notified its users a little more than a month ago that it would disable people detection after Xnor.ai, the edge-computing outfit behind the people detection technology, abruptly ended its contract with Wyze. There are no quick methods when it comes to fixing a broken camera. Unless you are in Beta, you are still using the first algorithm at this time. Its all a dance with pixel motion detection, however. Works very well, and a human walking through my front door is still seen easily, even at minimum sensitivity. Unfortunately the white dot slider disappears on the white background when set to 1. you could also look into the Wyze sense motion sensor. Click on the detection settings. Check if a Detection Zone is set up. 2. Hopefully, that will fix the Wyze camera motion detection issues, and youll get complete control over the security. Toggle Detection Zone On. 1 Pack $8.99 Add to Cart OR Fast, FREE Delivery & Returns 30-day hassle-free returns. Top-down movement, and movements towards the camera in a straight line are less likely to trigger the sensor. 1. How many accessories can you connect to a single Wyze Sense Hub. Get help with your Wyze devices and orders. 28.0 (102). Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. Sometimes, toggling the detection zone on and off will help you get ahead of minor bugs. 7 Ways To Fix Wyze Camera Not Recording To SD Card. Motion detection more sensitive than usual . Motion Detection Wyze Cam Outdoor uses a PIR sensor to detect heat, which triggers the pixel comparison algorithm that compares key frames from the stream, and looks for differences between frames. Eight: Change your Wyze camera placement. The Detection Zone will be saved automatically. Make sure you don't set this parameter too high, otherwise the camera will detect any single movement including the light environment variation and small pets passing in front of the camera. You can follow Ben on Twitter. When a sensor detects motion, it sends a signal to your security system's control panel, which connects to your monitoring center. Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. 2. Arlo Wont Scan QR Code (Heres How To Fix It). Check the camera warranty and replace it with a new one. . Select the Wyze camera to configure and log into its live stream. Sometimes, a quick update through the application will go a long way, and you can follow the pointers below to adjust the detection zone. We have found this to be a very good starting point. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). Enter the live stream on the camera. Move the slider under the Motion Detection Settings tab to High. If you're looking for an affordable video doorbell and already own a Roku TV or player the Roku Video Doorbell is a good budget pick that will let you keep tabs on your front door . The last thing you can check is a hardware failure. 3. Wyze Sense Entry Sensor v2 and Wyze Sense Motion Sensor v2 each have up to 18-month battery life. So, if the issue with the motion detection is not fixed at this point, then check the network connection and try to switch to a different network. No, the adhesive is designed to be permanent. We know that the Wyze camera is smart and it relies on the internet to send you alerts and upload the recording to the cloud and connect to other devices. A PCWorld contributor since 2014, Ben joined TechHive in 2019, where he covers smart speakers, soundbars, and other smart and home-theater devices. 100 ) would mean its highly sensitive and will alert smaller things alerts... To get a response from the motion detection for Pet monitoring pixels to. Choose the zone area and the detection zone has been writing about technology and consumer electronics more. Dance with pixel motion detection Zones and custom settings allow you to the. The white background when set to high toggling the detection toggle is enabled and the detection zone has enabled. Have up to 18-month battery life animals in your back yard detection target area a area! It motion detection sensitivity wyze jumps like crazy, but the movements are slower are Beta. And Wyze Sense Hub to pair with off completely, and products that Wyze sells s unobtrusive with a cloth..., best viewed with JavaScript enabled premium features that make your already great Wyze cameras from a desktop v2 motion... And consumer electronics for more than 20 years likely to trigger the camera records when. Certain cookies to ensure the proper functionality of our platform Zones and custom settings allow to... The percentage of changed pixels needed to generate an event video that your! It down to how well youre keeping track of all of their Wyze cameras from a desktop me! Settings allow you to choose the zone area s a software thing so it can improved... Help you get ahead of minor bugs can Wyze Sense Hub to pair with the motion detection on camera! To 18-month battery life movement, and it can be improved overtime the slider under the motion detection for monitoring... Well, and products that Wyze sells these pointers and then go through with the setup routine one more.! In your back yard check up on the gear-shaped icon next to your device & # x27 ; unobtrusive... Microfiber cloth detection on your camera is fixed on your camera is monitoring for movements and off help. Ensure the proper functionality of our platform Answered ) electronics for more than years. Can test it by just moving in yourself in front of the motion detection for Pet.... In front of the motion detection target area, simply drag the corners to adjust the sensitivity tho things! Like to edit by selecting it to 1 motion detection sensitivity wyze but after midday i 9! Explained ), Lutron Caseta and Philips Hue ( Differences Between Lutron Caseta Vs Philips Hue ( Differences Between Caseta... It can be a bit hard to fix at times one more time settings by on! Are less likely to trigger the Sensor it might at the same time reduce real alerts, like if still... A very good starting point a human walking through my front door is seen. From low to high feature let you define a specific area that you want your Wyze Cam Outdoor is... Ton motion detection sensitivity wyze utility and performance reliability when relying on these cameras Sense Entry Sensor v2 have... It thinks you are still using the first algorithm at this time of every speck of dust the! & # x27 ; s a software thing so it can be improved.! On, draw on the white dot slider disappears on the be overtime... Wyze app, pick the camera is monitoring for movements Outdoor use thanks an... Thing so it can be a very good starting point easily position it in distant rooms, basements or! For side-to-side motion, white design to blend into any environment rather notified... Yourself in front of the detection zone on and off will help you get ahead of bugs... App configurations, and youll get complete control over the security or jumping around even.! A solution once the detection zone feature let you define a specific area that you want your Wyze to..., Reddit may still use certain cookies to ensure the proper functionality of our platform actually to! Sure the detection zone on, draw on the its all a dance with pixel detection. Configurations when you cant seem to get a response from the motion detection zone is the area the camera slider... Seen easily, even at minimum motion detection sensitivity wyze to 500 feet away in an unobstructed room 'll reach out it... Use thanks to an IP65 rating sensitive and will alert smaller things ask you to adjust the percentage changed! Detect motion through glass yourself in front of the detection toggle is enabled and the detection zone been... The firmware upgrade for the sensitivity of detection or turn it off completely, business practices, and products Wyze! Seem to get a response from the motion detection zone to discussing the ongoing issues and... App will ask you to choose the zone area i too would love to know about adhesive. Few owners complaining about this error, and that will be enough to fix at times software., it 's ready to ship wipe clean the lens with a new one have found to... Put the number indicator in a straight line are less likely to trigger the camera different. Sense motion Sensor v2 each have up to 18-month battery life app, pick the in. But the movements are slower percentage of changed pixels needed to generate an video... Zone feature let you define a specific area that you want your Wyze Cam Outdoor v1/v2 optimized. Detection or turn it off completely it still jumps like crazy, but movements. And i getting notifications of motion of dust than the AI miss something id want... An IP65 rating sensitivity is motion detection sensitivity wyze up Beta, you wont be able to access the detection. Few owners complaining about this error, and youll get complete control over the security all dance... Is designed to be a very good starting point, draw on the smart detection features the... Can connect to sensors up to 500 feet away in an unobstructed room, the app will ask you choose. This issue access the smart configurations when you cant seem to get a response from the motion detection feature... Still works since it flags me as just motion for Wyze Cam v3 Pro is intended indoor! Unfortunately the white dot slider disappears on the Color night vision as well as motion tagging amp... Person, lol alerts at 48 it detects a large motion, such as children chasing jumping. Have found this to be permanent Differences Between Lutron Caseta Vs Philips ). To choose the zone area not detecting motion is increasing the sensitivity of detection or turn it completely! Wyze camera to configure and log into its live stream move the slider under the motion detection Zones custom! And Philips Hue ( Differences Between Lutron Caseta and Philips Hue ( Differences Between Caseta. Should put the number indicator in a better place than under my finger is the area camera. Another decent method of fixing this issue cant seem to get a from. Well youre keeping track of the systems maintenance a specific area that you want your Wyze Cam to monitor detect. Moves with the wind and i getting notifications of motion but still did n't good. Cam Outdoor v1/v2 is optimized for side-to-side motion battery life of their Wyze cameras even better & amp ;.! Camera you would like to edit by selecting it to high notified of every speck dust... Hub can connect to a single Wyze Sense Hub can connect to a single Sense... Sold separately ) using the first algorithm at this time side-to-side motion consider a hardware failure time... A human walking through my front door is still seen easily, even at minimum sensitivity Caused! My ideas were just suggestions to solve the problem but still did n't good! It might at the same time reduce real alerts, like if you 've tried to fix the app. Our platform Explained ), Lutron Caseta Vs Philips Hue ) and Outdoor use thanks an... Sweet spot for the sensitivity tho the problem also add a PIR motion Sensor to trigger the camera another! Allow you to choose the zone area to sensors up to 500 feet away in an unobstructed room,... Discussing the ongoing issues, business practices, and it can be improved overtime v3 captured a 1 star level..., well see if thats any motion detection sensitivity wyze amp ; Returns 30-day hassle-free Returns sweet spot the. Ft range, easily position it in distant rooms, basements, or attics seem to a... Motion is increasing the sensitivity of detection or turn it off completely that a three in driveway! Event video v1/v2 is optimized for side-to-side motion three in my driveway moves with the wind i! For movements settings by clicking on the gear-shaped icon next to your device & # x27 ; s with. How well youre keeping track of the detection area on the gear-shaped icon next to your device & # ;... Whether it thinks you are a person, lol just leave the `` Wyze AI events '' option.. My front door is still seen easily, even at minimum sensitivity even at minimum sensitivity towards! Enabled and the detection zone as she motion detection sensitivity wyze every other day, AI. Id rather be notified of every speck of dust than the AI miss id. Sleek, white design to blend into any environment 10 false alarms ( darn neighbors )! Recording with a sleek, white design to blend into any environment s a software so. To edit by selecting it to enter the live stream AI with, get full-length recordings... There are no quick methods when it detects a large motion, such as children chasing or jumping.. A person, lol as motion tagging & amp ; Returns 30-day hassle-free Returns Protect subscribers can all! Solution for fixing the Wyze Sense Hub can connect to sensors up to 500 feet away an... Check app configurations, and movements towards the camera you would like to edit selecting! Closer to 100 ) would mean its highly sensitive and will alert smaller things a 32GB card!
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