We went there for Christmas time 2022 and had a great holiday. SwimUp rooms very nice and big enough. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. At the beginning of the holiday we thought we had new clean cups and glasses but no. Yes, laundry service and a clothes dryer are offered to guests. Many travellers enjoy visiting Paroquia de Nossa Senhora das Dores (1.3 miles) and Nazarene Church (1.4 miles). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hotel is kept clean - apart from the glass in praia that has bird mess all down them and it would be great if they had a beach bar and more toilets. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 308 recensioner, 2 186 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). Smokers were a problem and should not be allowed to smoke on balconies or most public areas. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. I hope the hotel does something about this food poisoning issue, as it will stop people coming and I will definitely not recommend people to come here. Please see our partners for more details. Well done and thank you, Excellent hotel very clean staff are very professional rooms cleaned and towels changed every day would definitely recommend this hotel only one problem I dont rate the restaurants food is better at the buffet drinks are good would definitely return well done to all the staff great holiday, Excellent location and super service. The service is excellent and the waiters are very friendly. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 311 recensioner, 2 198 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. We visited spa with my husband (Massage for two): very professional, recommended. Pool service during day is random and sporadic too but more acceptable than of an evening. See 1,309 traveller reviews, 2,186 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. And the staff, everyone of them, are so nice, polite, serviceminded and friendly. I've never been ill like we were for so long before. Is Hotel Riu Palace Santa Maria accessible? Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. Coffe -perfect, drinks-very poor the worst were dogs on a beach. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. What I saw later when the room was being cleaned made me realise how we could of caught the stomach bug. Payments made by partners impact the order of prices displayed. Yawn. Mainly.. hotel was ok. However, it should also be clear that there are viruses which, despite all safety measures, can also be transmitted via the air. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. We appreciate the time you took to share your concerns, and it is our hope that you will give us another opportunity to better serve you in the future. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. Mainly.. hotel was ok. Review tags are currently only available for English language reviews. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center. Day and evening entertainment. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. Claim your listing for free to respond to reviews, update your profile and much more. Tripadvisor performs checks on reviews. This is the version of our website addressed to speakers of English in the United States. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. Pool-like everywhere. Voos Aluguis de temporada Restaurantes . Please rest assured; your comments have been shared with the responsible department for an appropriate follow up as we truly hope you will give us another chance to welcome you soon again. Speciality restaurants are not good, no ambience and menu restricted, shame as the decor is great so they could be fab. Lots of reviews moaning about toilets being few and far between. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. And on my eyes there was accident with old lady. We visited spa with my husband (Massage for two): very professional, recommended. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. To do list Day and evening entertainment. Hotel is very nice, with very friendly staff.Large collection of pools, with seemingly inexhaustible supply of sun beds, never had a problem getting sun beds with shade etc. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The facilities at this hotel is 1st rate.we stayed for 11 night's in November and we need a lot more to really appreciate this place. Water Park was good fun with 4 or 5 slides to choose from.Beach is lovely, absolutely huge, again with plenty of sun beds available under palm trees.Lots of restaurants to choose from, with 4 or 5 alacartes should you desire. Hotel Riu Palace Santa Maria, Cap Vert ds 229 sur Tripadvisor: Consultez les 1 317 avis de voyageurs, 2 198 photos, et les meilleures offres pour Hotel Riu Palace Santa Maria, class n3 sur 28 htels Cap Vert et not 4,5 sur 5 sur Tripadvisor. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!!! My partner is Vegan and had no issues. more. Rooms are very good. Hotel is really nice. Specially Lendy and Antonio (Topi), fabulous two persons Very good professionals and soooo fun, if you meet them, they will illuminate your day without any doubt.For excursions, many people will come to you, but we highly recommend Hlder. On the flip side Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. Vluchten Restaurants Dingen om te doen . We enjoyed everything about the holiday. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: 10 comentarios y 2.198 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, clasificado en el puesto n3 de hoteles en SANTA MARA. Of course there is sometimes a queue at the Pool bar, but thats only because the drinks are really good. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The rest were very good but we did pop into Santa Maria one evening to change it up. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. At the reception desk you won't find any information about anything as they suggest to use an app but the app won't tell you where to find your room Secondly, during the breakfast there will be a day that waitress will come up to you and there will be a day when she won't event notice you. BORK.Also many many hotel guests walking in and out of public toilets barefoot.. then theyll be wandering into their own rooms later and so on wondering why theyve gotten ill. Blaming the hotel food service. It could of been a brilliant holiday, the hotel was nice, food was good. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. The hotel is built pretty much on the beach so you can walk 100m to the amazing blue sea and take some fantastic photos (especially at sunset) Restaurants - Buffet was very good, although no fresh orange juice, but great selection of food. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We have always fancied travelling to Cape Verde and booked this holiday at the Rui palace Santa Maria last minute. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). There was no support at all. Previous reviews really did seem concerning hygiene issues etc. Yes, free parking is available to guests. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. We hope you allow us the chance to share a more positive experience with you soon. Taxes and fees that are shown are estimates only. Hotel Riu Palace Santa Maria View Hotel 1,290 reviews 0.9 km from Hotel Riu Cabo Verde Free Wifi Free parking Visit hotel website All Inclusive 2022 Oasis Belorizonte View Hotel 2,820 reviews 1.2 km from Hotel Riu Cabo Verde Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,556 reviews 1.4 km from Hotel Riu Cabo Verde Free parking View Hotel 3,555 reviews 1.6 km from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,047 reviews 1.9 km from Hotel Riu Palace Santa Maria Free parking Pool Visit hotel website Breakfast included Ouril Hotel Pontao View Hotel 327 reviews 2.0 km from Hotel Riu Palace Santa Maria The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. Im sure I could have asked for an extra but it didnt bother me enough. Day and evening entertainment. ?Rooms were really nice and well serviced. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. Hard to believe a hotel can be managed into the ground. Own or manage this property? We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. They didn't help we still had really bad diarrhea. There was lots of choices but not easy to find something plain. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Drinks were great apart from the odd cocktail.depended who made it! Taxes and fees that are shown are estimates only. We are committed to provide excellent services to our guests, so we are surprised to hear your comments about the service of some of the staff members. Lots of reviews moaning about toilets being few and far between. I was recommended to come to a Rui, not sure if I will go to another if the drinks and speciality restaurants are the same. We travelled with a toddler and found it very child friendly. Hotel Riu Palace Santa Maria, Santa Maria: See 1,305 traveller reviews, 2,186 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. We loved the mini bar and having access to the spirits, if you run out you can request for more on the app. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Also I have to admit that food is not really that tasty, there is lack of choice for people that are, Dear agnieszkapG4438WU, Thank you for your review following your recent stay with us. I was put on a drip for over an hour. The day before leaving we went to see the reps to fill in the form (there was someone else doing the same as us) . RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Advertised as 5*, Im afraid thats a joke. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. See all 1,308 reviews Nearby Hotels All Inclusive VOI Vila do Farol Resort View Hotel 2,521 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Nearby attractions include Djunta Mo Art (1.4 miles), Projeto Biodiversidade (0.5 miles), and Praia de Santa Maria (1.2 miles). Will defiantly be back soon Boa Vista booked for next year, Me and my partner stayed here for 10 nights and from the moment we arrived its been amazing! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Absolutely has gone downhill from last year. I am not one to write reviews but i felt i had too,We were the first flight from uk that landed in cape verde departed from Birmingham, we arrived at the hotel refreshments were waiting nice touch as in all Riu's, we checked in to find our room was on the second floor, I have a 6 month old and this was not pheasible due to having a pram and not one lift in the complex, we found staff very rude, I've stayed in the riu dunamar in Mexico and the standard there was amazing and that is also a platinum hotel too,after a hour of getting our room then finally our bags after they went to the old room we was settled in after a 6 plus hour flight, during our stay no staff came and asked for our drinks order by the pool, we are people who tip generously but we couldn't justify the rude, Dear Amy, Thank you for staying again in one of our hotels and your comments. That is why we offer disinfection dispensers and recommend washing and disinfecting your hands several times a day, especially when using common areas of the hotel. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. We are very happy to know that we were able to make your stay so pleasant, safe and memorable. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. Great hotel , water park was ace for our 3 year old , little town Santa Maria had some nice little seafood restaurants , hotel staff couldnt do enough for us place was spotless and weather for the week ranged from 27 to 34 degrees, This is the version of our website addressed to speakers of English in the United States. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We had a great holiday at this hotel . Now 190 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. See 1,316 traveler reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. The hotel is lovely, plenty of pools to choose from. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. This newly open hotel is set in a perfect place on a beautiful stretch of pristine beach. Staff are really friendly and the room service feature on the app is great if you need anything extra. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). Now, we are pleased that our holiday was not changed as we have had an amazing time. Still enjoyable though!Hotel location was great and the beach was also great. You also can experience the island, whilst traveling to the harbour. The hotel Riu Palace is a paradise the food is excellent, the rooms and the all hotel very clean, but the best part of this hotel is the people! We are sorry to hear that you felt ill during your holidays. It does the job but dont expect anything special. 3 av 28 hotell i Santa Maria og vurdert til 4,5 av 5 p Tripadvisor. I understand TUI is your parent company and I shall not be using them again as their service was totally opposite to that of RIU. 5 *, im afraid thats a joke, or get in shape in the gym hope. Drinks were great apart from the odd cocktail.depended who made it had new clean cups and but. Certain items kids unsupervised putting their dirty little mitts on everything the of... 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