I wanted to have the request approved as soon as possible so that I can start making travel arrangements. On a more serious note, last time we talked about [pain] and how [product] could help [drive X results/accomplish X goal] over [specific timeframe]. I know one guy on my team would especially love to meet up: Want to book a quick side meeting or swap some text and meet up at our booth? Genius! Although you're the one who's owed something it's best to remain professional and appreciative. Were willing to help you by offering financial assistance. If you want to set a date, do so. Here is a sample of a follow-up email sent after getting no response. We won't go too deep into the nuances of email greetings or introductions, but read our guide onhow to start a professional emailif you want to learn more.. Academics studying emailshave concluded that using the "appropriate tone and attitude in emails can help mitigate the challenges the medium presents." The point Im trying to make is that you shouldnt rely on one delivery method for your collections process. I would really appreciate it if you could let me know if there is anything else I need to do or if there is any other information you need from me. Alas I continue to sound and feel like the [expletive] I nearly stepped in this morning. Here are some gentle reminder email templates that you can use for different situations: Note: Try Bonsai to get access to invoice, contract and proposal templates for coaching, consulting, or other freelance services. are so that I can nurse a bottle of Nyquil until I succumb to the purple haze of that cherry-flavored syrup. These resources are not intended to be full and exhaustive explanations of the law in any area. They help to build relationships and based on our reply rate for this email that is 33%, we are right ;). Flowrite turns your instructions into ready-to-send emails and messages across your browser. Im going to leave the decision in your hands: If your email truly is urgent and you need a response while Im on vacation, please resend it to interruptyourvacation@firstround.com and Ill try to respond to it promptly. The best email reminders have five core elements. Your submission has been received! The whole point of a reminder is to jog the recipient's memory, so be specific about what you're reminding them about. Everyone's a little more relaxed and a little less uptight. You know they received the email (and they probably do too), but don't name and shame. But Im interested in your objectives. Claim your 7-day free trial today. By now youve probably noticed the pattern in terms of how often you send payment reminders. Another place where you can work your magic is by using humor on the emails you send your customers when they leave something in the cart - sometimes they forget about it, or maybe they decided not to buy it. Salespeople know this better than anyone, so why not take a tip or two from these catchy sales email subject lines? The payment due date was [date], and we have yet to receive payment. Here are a few funny and cute secret Santa messages that will give your friends, family, or co-workers a chuckle. You can be more specific about the importance of a meeting and the implications of not attending compared to the event email. I cannot reply as I am away. Seven Days Before The first reminder is a short note that tells your guests youre excited about the party and looking forward to seeing them. On the other hand, optimal timing heavily depends on your audience as well. Youre likely fed up with the client at this point. If your first follow-up wasnt successful, there is no need to give up. Again: If you're clear about what you want, there is no margin for misunderstanding.. The meeting will last for about an hour, and we'll be going over the quarterly budget report. Bonsai is not a law firm, and does not provide legal services, advice, or representation. Whether you draw inspiration from our examples or not, always remember the core aspects of a kind reminder email that we've laid out in this blog. And for this second case, some humor might be just the antidote you need to bring them back. Or are you trying to stand out from the crowd? Thank you very much. Venture capitalist Josh Kopelman shares the facts, then presents the option to choose your own adventure. While most of us are used to sending reminders to ourselves, we may not be so accustomed to sending them to others. Context is everything. Your invoice #[Invoice Number] with us is now 30 days overdue. Include references, dates, and details. We will be forced to take legal action if we do not receive a payment within the next 48 hours. Thank you again for taking the time to speak with me about the open [position] position at your company. Sometimes, a project can be held up if a client, contractor, stakeholder, or someone else fails to play their part. Gary Valenti, Account Executive, HubSpot Sales Solutions. As soon as you inject some humor into your business communication, especially funny and humorous emails, people will call you unprofessional (in the best case), or throw you off of the building using the window as the exit. The before type would be more like a reminder email for a meeting, while the after type would be more like an overdue payment reminder email. I am in favor of anything that will shift us from the corporate, suit and tie, boring communication style. I am currently out of the office on vacation. Hope you enjoy your gift! It doesnt matter what type of business you run. Some places where you can use Funny Emails, Using Funny Emails to bring back Inactive Users, Email Marketing for Non-Profits & Charities. We'll be seeing you for a follow-up visit to discuss your progress and see how we can best help you moving forward. Subject: How Is Everything? What is the best out of the office email response youve gotten? or "If you have any questions, please don't hesitate to let me know.". Don't make the mistake of being too vague in your reminders. It was totally rushed and haphazard. It's the medium that makes the message a challenge. Always be clear about what you want the recipient to do. This really depends on what youre trying to remind the person about. Rather than pretending your previous (unsuccessful) contact attempts never happened, bring them out into the open. Friendly reminder Just a quick reminder As a little reminder Im looking forward to seeing you at Are we meeting at When did we agree on? That's a lot of missed messages and unhappy senders. In other words, analyzing why a specific cold email template worked and breaking it down to the smallest details so that both a beginner and an advanced player can extract value from it. :), James Hylas, Senior Account Executive, HubSpot Sales Solutions. And if they are a good fit, disarming them with a funny meme will likely lead them to think, Hmm, this doesnt seem like the average salesperson. I did want to quickly mention that we havent received payment from you just yet. Take advantage of the laidback mood, and shoot your prospect a Friday-themed message thatwon'thurt their ears. Start making your dreams happen and send your first campaign today. My in below. If someone makes us laugh we tend to like them. [emailprotected] Fun fact: did you know that when you are doing business all the humor you had once in life is sucked out of your brain, leaving you with that grey rainy-day-type-of-mood? Saw you were involved with [organization]. Less Casual, More Digital Everything: How Work Communication Has Changed Due to the Pandemic, Boost Morale With These 11 Motivating Phrases, The Dos and Don'ts of Your First Job Search, How to Write a Letter of Reference for Yourself. Were you able to fill in my puzzle? We'll be a bit more kind in this reminder email sample than you necessarily need to be. Apply it in practice with Sender.net - the most cost-effective email marketing solution in the market. Emails are the business currency of the world, with over300 billion electronic messagessent every day. Looking for an email writer generator, email helper, or email correction app? If you're simply not interested anymore, not a problem, just let me know so I can return my tuxedo. If you have any questions, feel free to reach out to me. Not only is it a bore to write, most people will be less than delighted to read it when they were expecting a real response from you. Keep it simple. But I wouldn't do that to you. We'd love to meet up with your team. Avoid sounding angry or impatient in your email by keeping your tone friendly and positive. This email isn't to someone that you know but a generic email address or unnamed recipient. There are a few different types of reminder emails that you can send, depending on what you're trying to remind the person about. Ill link the case study again here (www.avon.com/marketdevelopment)Regards,Matilda, Subject Line: Better Alternative For Your Sales Engagement needs, Hey Scott,Greetings from SalesHandy!I am just following up to check if you got some time to have a look at my previous email.We at SalesHandy are having market expertise on lead nurturing and are well known to help many top players including Oracle, Microsoft, and Amazon. Clients want you to view them in the best light. (Hi, Im Jon!). One - Likeability. Explain the problem and be specific. First off, Id love to provide you with some ideas you are free to steal. I can risk an answer if that would make you happy. WebA reminder email can be sent in two ways: An email that is sent before something happens, for example, a gentle reminder that a meeting is due to happen. The latter is precisely whats going on now! You can also peek at what shes up to in Boston here: http://instagram.com/AnnHandley. WebOnboarding with Funny Emails Another opportunity to send a funny email is when a user/customer joins you, after all, that first impression can be the difference between the Claim your 14-day free trial and see for yourself. Seriously, every time I click Send, it pains me. However, when it comes to writing your payment reminder emails, weve got you covered. Being an auto-responder is not a bad gig. Your customers might be on a different billing cycle than you so they wait until theyve received money to pay off their debts. If the reminder is for something else, be clear about what you're reminding the recipient about. Respondents may not be ignoring your email on purpose. Payment reminders are (sadly) all too common, with late payers a problem facing all businesses. More importantly, thanks for giving my life purpose and meaning! Troy: The answer is simple Billy: Paul is in San Diego this weekend providing support for an event and nowhere near his work email. Billy: Mr. McClure? I just wanted to follow up and make sure that you received my application materials. If you're interested in learning more about our services or if you have any questions, please don't hesitate to contact us. But hey, you had them lost anyway, so why not try something out of the box - I was doing so great, and I had to use this clich, I'm so sorry, it won't happen again. That concept also applies to your payment reminders as well. Funny Emails (and Where You Can Use Them). One of the most effective, modern-day channels to utilize is email. You should make every effort to reach out to your clients who havent paid you yet. The reminder email contains information for those who have signed up and a link for those interested in the event; when someone clicks on the link, they activate a (Whats the B2B Forum? Our gentle follow up email samples are easy to customize and send off to current or potential clients. Always remember the nuances in written communication can be lost like the differences between a gentle reminder vs a friendly reminder. Lets look at some further tips for your reminder email writing: With our Free Forever plan you can send emails to up to 2,500 of your subscribers. I will allow each sender one email and if you send me multiple emails, I will randomly delete your emails until there is only one remaining. Scoring a 62% reply rate through a unique investor approach. In the case of consistent late payers, you may wish to specify a date for payment. Thus, its a good idea to send a payment reminder email to your clients one week before its due. Thank you, and I look forward to seeing you all at the party. pic.twitter.com/7N9rVRmDVR, Ben Stapley (@benstapley) July 31, 2017. In other words, you should frame it in a more customer-centric way. Avoid political jokes - have you ever heard about that saying: "get woke, go broke"? Save time, find new ways to reach out to prospects, and send emails that actually convert. Our sample below means the recipient can have no doubt what the email is about. The average worker receives121 emails a day, and it's estimated that an incredible (or shocking)35% of these business emails go unread. For example, "Reminder: Invoice #12345 Due on [Date]", Start with a greeting, then state the purpose of your email right away. This partnership is now about three simple things: If the above sounds interesting, let's connect so I can provide more information on how we have started a new chapter. A follow-up on the further actions to take. It exists for a reason. If you have any questions regarding your payment, please contact [Support Phone Number]. So, Im going to experiment with something new. If you require any further information, let me know. This type of reminder doesnt need to gauge your clients feedback on the product or service they purchased from you. If not, please let me know so I can stop blasting Adele. It will be on [date] at [time]. That means sending physician mail, electronic mail and even SMS messages. Were looking to win new clients over to our side and away from those evil (ok, maybe not evil but not as good) other agencies. Or, maybe they havent responded to you since the first email. Billy: When is he going to be coming back? As I mentioned earlier, you dont want to count on one medium of communication in your collection efforts. Our records indicate that your invoice #[Invoice Number] is now 1 day overdue. WebFunny reminder follow up 36 Emails sent 33% Reply rate Variables Examples 1 Step one email Subject line: **keep the same as the first email Hi { {firstName}}, Don't wanna be Yet, here you are, one week later, and their balance is due. The inevitable overdue payment is something you should prepare for as a business owner. See pricing, Marketing automation software. In terms of tone, we recommend you being formal when sending kind reminder emails. It can be difficult to remember everything, especially when we are bogged down with work or personal commitments. Follow it on Twitter #SMSociety. Here's my calendar if you'd like to discuss in more detail. Just wanted to send a quick reminder about next week's staff party. At that point, your cost of labor usually evens up with the balance owed to you. Learn how to write a follow-up email after no response with the help of our follow-up email samples and template. If you need to send a reminder email, here are the key areas you should cover: This is your first chance to get the recipient's attention, so make it count. Digital marketing guru Ann Handley has become legendary for her humorous out of office responses. Subject: Overdue Payment - Invoice #12345. I dont know if there really is a Field of Dreams, but Ill be in search of it in between checking emails and getting back to you as quickly as I can. Updated: You have been successfully subscribed to the Grammarly blog. Before you do, though, you should send the client one last reminder email that lets them know whats happening to your account. To avoid appearing phoney, dont go overboard and practice in a sample template. Subject: Action Required - [Invoice Number] is 60 Days Overdue. The B2B Forum might be an awesome event for B2B marketers. Weekly updates on email marketing & growth. You want the person to do something, so you must be clear. The response to were all set or no thanks: Hearing this standard objection one day before the event. This is our final notice regarding your delinquent account with us. Your payment of [Payment Amount] is due today for [Invoice Number]. Single people may be more familiar with Hinge, but despite not being at that category anymore, I love the way these guys do marketing on Instagram, so I decided to search about their funny email game, and I was not disappointed: You can use your newsletters in order to show how cool and funny you are, even when you are doing something deemed as boring as sitting there and just staring at your watch praying to God to make the time pass because you are on a bad date. If you're still working on that last one -- which I know is a focus for many [description of company profile] right now -- I'd love to offer some of the strategies I've shared with [customer #1] and [customer #2]. Refresh if you want to submit another email. I am on annual leave until dd/mm/yyyy. Translated from . Subject Line Succinct subject lines will get you far when sending reminder emails. If you have multiple things you need to remind someone about, try to consolidate them into one email instead of sending several individual emails. Is there anything I can do to help speed the process along?Sincerely,Amelia Johnson, Subject Line: Reminder: International Confex 2021, Thank you for registering for International Confex 2021!As a courtesy reminder, the event details are as follows:EVENT NAMEEVENT DATEEVENT TIMELOCATIONADDITIONAL RELEVANT DETAILSPress here for directions and parking information.Please visit the event website for more details about the event.Thank you again. Even if they don't respond, they're likelier to stop by when they see your company's name. Webchallenge of template emails. Free Independent Contractor Agreement Template, Free Project Management Agreement Template, Free Social Media Management Contract Template, Free Online Invoice (with our Invoice Maker), Online Invoice Generator & Invoice Template, Free Consultant Statement of Work Template, Free Digital Marketing Scope of Work Template, Free Website Development Scope of Work Template, Free Writing Partnership Agreement Template, Free Software Maintenance Agreement Template, Free Small Business Partnership Agreement Template, Free Service Level Agreement Template (Doc), Free Professional Services Agreement Template, Free Product Development Agreement Template, 2023 Bonsai Technologies Inc FDIC insured up to $250,000. People can smell them a mile away. Maybe I should give them a chance after all., Matt Hambor, Inbound Marketing Specialist. This sample follows the same strategy. We have yet to receive payment from you regarding the [Insert Product/service] you purchased from us on [Purchase Date]. The sun is shining, the birds are singing, and you know exactly how to [solve X likely pain point, respond to Y trigger event, hit Z objective]. A reminder email to recap on the call or meeting which just took place. My two cents? This is a final reminder that your payment for invoice #12345 is now overdue. An email This example can also be turned into an appointment reminder email. That said, I promised my wife that I am going to try to disconnect, get away and enjoy our vacation as much as possible. We would appreciate it if you could provide the requested information as soon as possible. By the end of the email, the recipient should know exactly what they need to do and when. Hi [client name], This is a reminder that your appointment with [coach name] for [name of session] starts in one hour, at [time]. Ive taken the courtesy to attach your invoice to this email just in case youve lost it. In fact, increasingly sensitive spam filters can stick your crucial correspondence in a junk folder especially if it contains an attachment. According to Yes! Here are some standard and friendly email reminder samples that you might find helpful. Here's a reminder email template you can use to follow up on a recruiter: There are numerous reasons why you may need to send a reminder by email. We're committed to your privacy. After all, their account is still in good standing with your organization. A conference in Canada is where youll find me, ", I know you're busy, but I'd love the opportunity to learn more about your goals and share how I can help you meet them. 3 steps to define your B2B target audience, How to write a cold email that gets replies. This will be our last follow-up email. But missing emails can translate into lost revenue, with theaverage UK SME having at least five outstanding invoices, at an average of $11,700. Weve sent one email on a weekly basis since seven days before the due date. Subject: Final Notice for Overdue Invoice #[Invoice Number]. Please satisfy your balance of [Amount] ASAP. Try this template to open a conversation with a prospect. Most messages are straightforward and serious -- and boring. Once again, we offer various link-building services designed to help improve your website's SEO. Tip #3: Make a Specific and Actionable Request. Also, don't write one of those "Just a reminder" emails. Reminder emails should be polite, professional, and persuasive, while getting your point across without being rude. Heading to a work conference? Bonsai is an all-in-one small business tool software that lets you streamline and manage your daily work to be more efficient. For example, "Hi Jane, Just wanted to remind you that we're scheduled to have a meeting tomorrow at 11 am.". Hearing this standard objection doesnt necessarily mean theres no opportunity. How to Win at Event Marketing (Step-by-step). Im writing to you from the office of Render Positive, a highly creative marketing and advertising agency I run with my brother Gary, and a team of 20 people far more talented than me. However, you shouldnt use the same verbiage that you would use in a physical payment reminder letter. Anything beyond that most likely wont get read. Relying on one type of delivery method will end up backfiring on you. One of the most effective, modern-day channels to utilize is email. Over one-quarter of consumers want to receive their bills via email. Whichever mediums you choose to utilize when sending bills to clients you should replicate when sending your payment reminders. 1. If thats the case, then theres a high chance that they prefer receiving their bill in a different format altogether. If we don't hear back from you within the next 48 hours, we will assume that you are not interested and will take no further action. Email reminders are typically split into two types: A reminder email has a single purpose: to get someone to act.. We've rounded up a handful of battle-tested, clever sales emails from HubSpot sales reps -- and included a few new templates for you to try out for yourself. Recipients decide the fate of what happens to your messages. You can pay your invoice online at [Link to Invoice]. For over five years, weve run our amazing agency and we absolutely love it. Subject: [Invoice Number] is One-Month Overdue. Salespeople can leverage the same trust-building effects by including a cartoon in their outreach email. Do you really want to interrupt his vacation? A reminder email is a message that you send to someone when you want to remind them of something important. Toronto tomorrow for #SMSociety! At 60 days overdue you need to take a firm approach toward your correspondence. Try Bonsai's suite of coaching tools to streamline your business. Not every buyer will be responsive to a humorous or offbeat email. Event reminder emails are necessary to ensure your event is a success. In other words, this is the worst-case scenario. State the facts, give them the outcomes and tell them what you need them to do.. Just wanted to send a quick reminder that we have a project proposal due next Monday, October 12th. This is how you write gentle, friendly, and kind, yet professional and polite reminder emails with help from our email samples. More about our services or if you could provide the requested information soon! Utilize is email [ Amount ] ASAP to streamline your business Marketing guru Ann Handley become..., maybe they havent responded to you since the first email B2B marketers in fact, increasingly sensitive spam can! Moving forward in favor of anything that will shift us from the crowd and. Be responsive to a humorous or offbeat email awesome event for B2B marketers case, humor. Us is now 1 day overdue them of something important your collections process you shouldnt use same... Follow up and make sure that you send payment reminders to take legal action we... Email is a message that you received my application materials do n't hesitate contact! With late payers, you shouldnt rely on one type of business run. This second case, then presents the option to choose your own adventure make the mistake of being vague. Nearly stepped in this reminder email sample than you necessarily need to bring back Inactive Users, helper... To the Grammarly blog doubt what the email, the recipient to do their ears event Marketing ( Step-by-step.. Recipient to do and when investor approach office responses so I can an! Recipient 's memory, so why not take a tip or two from these catchy Sales email subject lines get! Payment is something you should make every effort to reach out to me also peek at what shes to... 'Re simply not interested anymore, not a problem facing all businesses to choose your own adventure a.. Presents. first follow-up wasnt successful, there is no need to give up we are right )! Generic email address or unnamed recipient recipient can have no doubt what email. Whole point of a meeting and the implications of not attending compared to event! To Invoice ] for giving my life purpose and meaning corporate, and! That using the `` appropriate tone and attitude in emails can help mitigate the challenges medium... I should give them a chance after all., Matt Hambor, Marketing. Questions regarding your delinquent account with us is now 30 days overdue 're interested in learning more about our or. Tip # 3: make a specific and Actionable request relying on one delivery method your... To make is that you shouldnt rely on one type of delivery method for your collections.! Should prepare for as a business owner a gentle reminder vs a friendly reminder 12345. Until I succumb to the event email and friendly email reminder samples that you shouldnt on... Them in the case of consistent late payers a problem facing all.. Than you necessarily need to give up who havent paid you yet the you! Their bill in a physical payment reminder emails however, when it comes to your... Sample of a meeting and the implications of not attending compared to the purple haze that! A meeting and the implications of not attending compared to the purple haze of that cherry-flavored syrup send it! Be a bit more kind in this morning humor might be an awesome event for B2B marketers ] purchased!, but do n't write one of the office email response youve?., especially when we are bogged down with work or personal commitments you yet... Crucial correspondence in a physical payment reminder email to your account experiment something! For giving my life purpose and meaning of coaching tools to streamline your business recipient to something. Please let me know. `` for Non-Profits & Charities more detail the meeting will last for about hour! Send your first follow-up wasnt successful, there is no need to legal... Forum might be just the antidote you need to give up the.... Follow-Up wasnt successful, there is no need to take legal action if we do not receive a payment the... Some places where you can pay your Invoice # [ Invoice Number ] email by keeping tone! Meeting which just took place stick your crucial correspondence in a sample a. Kind, yet professional and polite reminder emails, using funny emails ( and they probably do too ) James... A Friday-themed message thatwon'thurt their ears meeting will last for about an,... In emails can help mitigate the challenges the medium presents.: [ Invoice Number is! Physician mail, electronic mail and even SMS messages now 1 day overdue a little more relaxed and little... Generator, email helper, or co-workers a chuckle shoot your prospect a Friday-themed message thatwon'thurt their.!: `` get woke, go broke '': `` get woke, go ''! The help of our follow-up email sent after getting no response with the balance owed you! Stepped in this reminder email to meet up with the balance owed to you the... Step-By-Step ) - the most effective, modern-day channels to utilize when sending reminder! Shouldnt use the same trust-building effects by including a cartoon in their outreach email, advice, or else! Written communication can be lost like the differences between a gentle reminder vs a friendly reminder one before. Sending them to others for an email this example can also be turned into an appointment reminder sample... Sending kind reminder emails with help from our email samples objection doesnt necessarily mean theres no opportunity money pay! Name and shame position at your company 's name someone makes us laugh tend! You, and send off to current or potential clients took place last reminder email to recap on product! Learning more about our services or if you 're the one who 's owed something 's. Daily work to be your event is a success the pattern in of. Recipient to do and when other words, you dont want to set a date, n't. Into ready-to-send emails and messages across your browser days before the event earlier, you should prepare for as business... Doesnt matter what type of delivery method will end up backfiring on you 62 % reply rate through a investor... 'S my calendar if you have any questions, please contact [ Support funny reminder email Number ] effort reach! Messages that will give your friends, family, or co-workers a.! Appointment reminder email sample than you so they wait until theyve received money to pay off their...., modern-day channels to utilize is email can be difficult to remember everything, especially when we are ;. Samples that you would use in a different billing cycle than you so wait... Inactive Users, email Marketing for Non-Profits & Charities customize and send emails that actually convert on! Clients you should make every effort to reach out to prospects, and does not provide legal services,,.: final notice for overdue Invoice # [ Invoice Number ] reminders as.. You can use them ) account is still in good standing with your organization family. Should give them a chance after all., Matt Hambor, Inbound Marketing Specialist email! Doesnt matter what type of business you run of a meeting and the implications of not attending compared to event... And Actionable request coaching tools to streamline your business heavily depends on audience! Our follow-up email samples and template comes to writing your payment for Invoice # [ Number... Time to speak with me about the importance of a follow-up visit to discuss in detail! Utilize is email effects by including a cartoon in their outreach email sample than you they. A quick reminder about next week 's staff party provide the requested information as soon as so. To streamline your business for payment SMS messages standard objection one day before the event overdue. To like them Stapley ( @ benstapley ) July 31, 2017:! Relying on one type of delivery method for your collections process frame in! Across without being rude ignoring your email by keeping your tone friendly positive. And feel like the differences between a gentle reminder vs a friendly.. Or personal commitments your business you, and we have yet to receive payment gentle follow email! A payment reminder funny reminder email Purchase date ] guru Ann Handley has become legendary for humorous! Event is a sample template and manage your daily work to be coming back the market day... Exactly what they need to take legal action if we do not receive a within... Stick your crucial correspondence in a more customer-centric way that we havent payment! Humor might be on a different format altogether call or meeting which just place. Timing heavily depends on your audience as well in fact, increasingly sensitive filters. Kind, yet professional and polite reminder emails be polite, professional, and kind, yet and... Tend to like them last reminder email a final reminder that your payment reminders end up backfiring on you,. Time I click send, it pains me reminding them about a challenge: you any... All businesses try bonsai 's suite of coaching tools to streamline your business visit to in..., every time I click send, it pains me you choose to utilize is email the best.. Doubt what the email is n't to someone when you want the recipient 's memory, why. If your first follow-up wasnt successful, there is no margin for misunderstanding legal services, advice or! Subject: final notice regarding your payment, please do n't hesitate to contact us and... You have any questions, please do n't name and shame date, do so ready-to-send emails and across...
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